Gettel Toyota Ocala - Service Center

Impeccable service department, as usual. and then I’m adding words to reach the minimum and then I’m adding words to reach the minimum More

Very good Service and Excellent Advicer,time service was reasonably .Thank you very much.see you next time.Oh I like discounts. reasonably .Thank you very much.see you next time.Oh I like discounts. More

Had an excellent service representative who was very informative and talked through my options with care. Was an expensive repair but always walk out feeling a lot of attendance toward my particular car informative and talked through my options with care. Was an expensive repair but always walk out feeling a lot of attendance toward my particular car's needs to keep it in the best shape possible has been done More

As always, they were prompt, courteous, and available to answer my questions. Mike was especially helpful. answer my questions. Mike was especially helpful. More

This was the first time my car wasn't washed when service was completed. I was surprised. was completed. I was surprised. More

Quick, easy, in and out service. As always Christina took very good care of me. As always Christina took very good care of me. More

The service advisor gave Wonderful customer service and reliable information and the technician was knowledgeable about the vehicle and service that needed to be performed reliable information and the technician was knowledgeable about the vehicle and service that needed to be performed More

Was in a desperate situation to buy a car when I came to DeLuca because of issues with existing vehicle and no time to repair due to job requirements. Was taken advantage of. Sold a car very over priced tha DeLuca because of issues with existing vehicle and no time to repair due to job requirements. Was taken advantage of. Sold a car very over priced that belonged to a hoarder before me. The interior was in deplorable condition (not obvious at time of delivery). Took delivery with wet interior and plastic on seats to remain dry. Looked fine upon delivery but one drop of rain on the peanut butter cloth interior showed the filth through the seats. Brought it back and they detailed it again still the same afterwards. Cleaned the carpets my self several times and each time the filth out of them is disgusting. Can't wait to not be upside down in this vehicle so I can trade for any other manufacturer. Used to be a huge fan of Toyota my first new vehicle ever was a 1990 pick up from Toyota, this dealership has spoiled a whole brand for me will never own another Toyota after this experience. By the way my interior looks black with brown spots and should be a peanut butter interior. Sales manager when I brought it back for the first complaint about interior and follow up detail "couldn't believe they sold this car" but didn't offer to take it back and make it right. Will have to pay for major detail before I trade it in and hope they don't look closer than I did. Probably should have been scrapped. A miracle me or my wife have not ended up sick from driving it. It's really a shame because other than that it has been a good car but really can't wait to get rid of it. More

They are super great especially Christina . She always try to do her best for the customers. She always try to do her best for the customers. More

My customer rep Victoria was wonderful took time to explain everything and even gave me a brief tour. Service was fast I was in and out within a hour. Thank you for a great experience. explain everything and even gave me a brief tour. Service was fast I was in and out within a hour. Thank you for a great experience. More