Gettel Toyota Ocala - Service Center

Normally I’m quite pleased but my last visit was exceptionally long for a relatively minor procedure! 1 hr 45 min for battery replacement! exceptionally long for a relatively minor procedure! 1 hr 45 min for battery replacement! More

FAST AND RELIABLE. GREAT CUMSOMER SERVICE. KEPT ME INFORMED DURING THE PROCESS. NO HARD SALES PITCH GREAT CUMSOMER SERVICE. KEPT ME INFORMED DURING THE PROCESS. NO HARD SALES PITCH More

Staff was very efficient, polite and professional. Performed all necessary servicing in a timely manner. Performed all necessary servicing in a timely manner. More

My Advisor Heather was attentive, polite and helpful. work performed was as requested. Great first experience work performed was as requested. Great first experience More

I had Layla Glen in service and had a great experience! Service was timely and precise! Service was timely and precise! More

They have always been polite and professional. They take care of my vehicle in a timely manner They take care of my vehicle in a timely manner More

They always take care of my needs. Would not use any other dealers. From the sale to the service, you won’t find better. Would not use any other dealers. From the sale to the service, you won’t find better. More

Service department needs to manage customer appointments more appropriately. I made an appointment for 1:30 pm, my car was not even looked at until 3:30 pm and then I had to wait another 2 hours to have re more appropriately. I made an appointment for 1:30 pm, my car was not even looked at until 3:30 pm and then I had to wait another 2 hours to have repairs made. Suggestion is to make a check in lane for appointments only so those receive priority. More

Great service! Drop off and pick up shuttle service is on point! So pleased with my experience. Drop off and pick up shuttle service is on point! So pleased with my experience. More

Jennifer went beyond her area of responsibility to help us with our vehicles warning indicator. She contacted service to get us taken care of late Friday afternoon. us with our vehicles warning indicator. She contacted service to get us taken care of late Friday afternoon. More