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2,461 Reviews of Gettel Toyota Ocala - Service Center
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June 20, 2023
Service was excellent and done in a timely manner, even the free car wash! Nice touch. Layla was excellent service advisor and answered all of my questions a since it was the first time I had my vehicle s the free car wash! Nice touch. Layla was excellent service advisor and answered all of my questions a since it was the first time I had my vehicle serviced since buying it. More
by WILLIAMCHERRY
Verified CustomerEmployees Worked With
Layla Hamilton
June 20, 2023
Their work is great but my wait time and labor costs were out of this world. Plus I was not told an estimated cost of each individual service. I had to ask. I was only given a total. I feel this was slightly out of this world. Plus I was not told an estimated cost of each individual service. I had to ask. I was only given a total. I feel this was slightly UNDER my previous experiences. More
by SCOOTAMPA
Employees Worked With
Byron
June 18, 2023
2 HOUR IS TO LONG TO GET A TIRE BUT 4 HOUR IS NOT DEALING WITH THE PROMBLEM HAD TO LEAVE WITH A NAIL STILL IN TIRE AND PAY FOR REPAIR WHICH WAS COVERD BY WARRTY WHICH WAS PAY TO YOU FOR 70000 MILE. THIS T WITH THE PROMBLEM HAD TO LEAVE WITH A NAIL STILL IN TIRE AND PAY FOR REPAIR WHICH WAS COVERD BY WARRTY WHICH WAS PAY TO YOU FOR 70000 MILE. THIS THE 3TH TIME I HAVE MY TRUCK IN FOR REPAIR AND THE ONLY THAT REPAIR WAS A OIL CHANGE THE PAID WARRTY DON"T FIXX ANYTHINK, NO ONE READ THIS ANY WAY More
by broaderickhtgac
Employees Worked With
A, ST JOHN
June 17, 2023
Victoria in service is ALWAYS awesome! Same with Mike Shadlich. They always get the job done no matter what it is. They are always kind and full of smiles!! I appreciate great customer s Same with Mike Shadlich. They always get the job done no matter what it is. They are always kind and full of smiles!! I appreciate great customer service!! Thank you!! More
by HEYLAURIE71
Employees Worked With
Victoria
June 17, 2023
Received call from dealer to schedule a service appointment. Arrived at appointment to be told I didn’t need service yet. Dealership decided to rotate tires anyway. I waited 1 1/2 for tire rotation appointment. Arrived at appointment to be told I didn’t need service yet. Dealership decided to rotate tires anyway. I waited 1 1/2 for tire rotation. More
by WOMACKT
Employees Worked With
Layla Hamilton
