Gettel Toyota Ocala - Service Center

It has been three weeks since I was told that a part was needed in order to fix my radio. I haven’t been called by anyone to tell me that the part has arrived. My radio still doesn’t work. I first brought i needed in order to fix my radio. I haven’t been called by anyone to tell me that the part has arrived. My radio still doesn’t work. I first brought it in to be repaired on September 20. It is now October 16. Still no part therefore no radio. More

Fast check-in outside and inside. Service in under an hour. Good check out experience, with good explanation of service performed and condition of all systems on the vehicle. Service in under an hour. Good check out experience, with good explanation of service performed and condition of all systems on the vehicle. More

As usual, the service work was done quickly and the car looked good following the car wash. The advisor was pleasant and knowledgeable. An easy wait for service. looked good following the car wash. The advisor was pleasant and knowledgeable. An easy wait for service. More

The gentleman helping me was thorough, kind and friendly. He represents the dealership very well. He represents the dealership very well. More

My service rep, Jesus Rodriguez was very busy but still patient with my questions. It was busy because we had just had 2 hurricanes in a row and they were trying to accommodate those who could not get in d patient with my questions. It was busy because we had just had 2 hurricanes in a row and they were trying to accommodate those who could not get in during the closed hours. More

Heather was pleasant to work with. Answer all my questions. Made it painless to be there. Waiting area quiet and comfortable. Answer all my questions. Made it painless to be there. Waiting area quiet and comfortable. More

welcoming , good customer service & wait time was excellent. definitely booking again.My car feels good excellent. definitely booking again.My car feels good More

i really disliked this service. i had a problem with my backup camera and called them to request an appointment to fix it but the person who answered the phone didn't want to take t i had a problem with my backup camera and called them to request an appointment to fix it but the person who answered the phone didn't want to take the appointment and kept telling me to go into the settings in the car and do it myself, but i told him i tried but it didn't work and finally he gave me an appointment for wednesday 10am, but when i come for my appointment my name wasn't on the appointment list More

Service was fast and quick, everyone was nice & helpful. Thank you my experience was amazing Thank you my experience was amazing More

I feel a loyalty to Deluca as they have been really great with their customer service, tech help and just plain nice to the customers.. I had a problem that had me come additional times and the staff kept m with their customer service, tech help and just plain nice to the customers.. I had a problem that had me come additional times and the staff kept me informed of the situation. . It is a great dealership and I have spread the word that they take care care of their clients! More