Gettel Toyota Ocala - Service Center

Have a Great experience on 05/26/23 when getting My car serviced. Andrew St. John was outstanding! He gave Excellent customer service. He even help My Daughter out when She dropped Me off to pick up My car serviced. Andrew St. John was outstanding! He gave Excellent customer service. He even help My Daughter out when She dropped Me off to pick up My car. He gets 5 Stars from Me! More

Byron was very nice and helpful. He kept me advised of the status of my car service and made sure that I knew what work was being done on the vehicle. He kept me advised of the status of my car service and made sure that I knew what work was being done on the vehicle. More

The service writer was very helpful and sympathetic to our problem. Thank you for caring and helping us.. our problem. Thank you for caring and helping us.. More

Wait expected time was projected as a little over 1 hour. Took over 2 hours for an oil change. Had to find rep to expedite process. Took over 2 hours for an oil change. Had to find rep to expedite process. More

We have been more than pleased with the people and the services of Deluca Toyota. services of Deluca Toyota. More

Great advice from Byron. Quickly fixed my issues and kept me in the loop the whole time Quickly fixed my issues and kept me in the loop the whole time More

They are polite, prompt in starting and finishing up any service you might need top rate dealership service you might need top rate dealership More

Austin did a great job coordinating the service on my vehicle. Love the video of the inspection results done by the service tech. vehicle. Love the video of the inspection results done by the service tech. More

Not done in timely fashion! ! Was there for 5 hours for oil change and 1st visit in my new car. Should have put me out of there in 3 hours plus my work order was always on the bo ! Was there for 5 hours for oil change and 1st visit in my new car. Should have put me out of there in 3 hours plus my work order was always on the bottom pile and overlooked as being next in line to leave. Disappointed ☹️ More

Christina Flanary is great. She’s professional and personal at the same time. A true asset to your company She’s professional and personal at the same time. A true asset to your company More