Gettel Toyota Ocala - Service Center

The service staff handled my early arrival with professionalism and I was very satisfied with the whole experience professionalism and I was very satisfied with the whole experience More

Totally satisfied with service experience. Short wait to talk with service advisor, and short amount of time for work to be done. Service advisor was informative and polite. I will defin Short wait to talk with service advisor, and short amount of time for work to be done. Service advisor was informative and polite. I will definitely return to DeLuca Toyota because of the great experience. More

Quick, reliable service. We were very happy with our service advisor Victoria. She took great care of us. We were very happy with our service advisor Victoria. She took great care of us. More

Dealership has always been an excellent to deal with. What else can I say? Top rung What else can I say? Top rung More

Brought my '21 Highlander Limited in for an oil change and auto butler. My vehicle has 15k miles and is well within the warranty period. I asked them to also adjust my headlights down a tad due to the f and auto butler. My vehicle has 15k miles and is well within the warranty period. I asked them to also adjust my headlights down a tad due to the fact that I get flashed a couple of times each time I drive while it's dark out. They told me that it would cost over $200 to adjust and that this wasn't part of my bumper-to-bumper warranty. I asked them the last time my vehicle was brought in for service to adjust the headlights. They told me when I picked up the vehicle that the head lights didn't need adjusting. My headlights are in the oncoming vehicles drivers face and it has been this way since I purchased brand new. I'm not asking them to adjust something that I tried to do myself. This doesn't seem like a big deal to anyone else but it is to me and it's frustrating that i spent $55k on my vehicle, not to mention that I have purchased over 6 cars from this same dealership in the past. This is NOT good customer service and I am now going to trade this vehicle and purchase a new Ford Explorer. Your loss Toyota. Thanks for nothing! One other issue I had was when I picked up the car, it took them over 30 minutes to locate the keys. They ended up being in the shop in the work area of the technician in the that worked on my vehicle. Unreal! More

It's clean,comfortably, fast service, you can get your nails done and plenty of drinks to choose from. nails done and plenty of drinks to choose from. More

Been doing business with Deluca Toyota since 2006, never once have they not earned a 5 star rating! once have they not earned a 5 star rating! More

It’s very easy to deal with and all the employees I that accessed were very helpful and polite. accessed were very helpful and polite. More

Everything explained and done for 2year car. Told how I can get some car scratches done. Told how I can get some car scratches done. More

The service writer Victoria is very friendly and will work with you to get the answers. work with you to get the answers. More