Gettel Toyota Ocala - Service Center

Good customer service the staff are friendly the dealership is neat in order and very clean dealership is neat in order and very clean More

Excellent customer service every time I go in for maintenance on my 2020 Toyota Tacoma. maintenance on my 2020 Toyota Tacoma. More

It has always been a pleasure in having my car serviced there. I find the service very good. I have dealt with John St Andrew twice. He is very good, very customer oriented and always very professional. there. I find the service very good. I have dealt with John St Andrew twice. He is very good, very customer oriented and always very professional. More

Service representative always take care of you and your car. Just had auto butler done vehicle looked wonderful. car. Just had auto butler done vehicle looked wonderful. More

Got a nice manicure while waiting. Car was done quickly. Very pleased with my visit. Car was done quickly. Very pleased with my visit. More

On 5/15/23, I had new tires put on my Camry & requested Byron Bradshaw to put the date the tires were manufactured on the finalized paperwork. When Toyota's driver returned me to the dealership, Byron had Byron Bradshaw to put the date the tires were manufactured on the finalized paperwork. When Toyota's driver returned me to the dealership, Byron had left for the day. No date of the tires were on the paperwork. I left callbacks for him on 5/16 & 5/17. He has not returned my calls . Not happy with the way the tires were installed. Grease footprint on the inside of my car. Woman at checkout desk was harried. Tossed the bill @ me. The check-in guy misspelled my first name. In the past, have had better experiences @ this dealership. Things are slipping. I'd like the manager or someone to contact me with the date the new tires were manufactured. More

Fantastic, very attentive to our needs. Problem solved in a short period of Tim. Great work Problem solved in a short period of Tim. Great work More

Dealership is very efficient, very clean, very amiable staff. Waiting area is very very comfortable staff. Waiting area is very very comfortable More

I've been a customer of Deluca for many years. My latest experuence with them is the worse and is still ongoing. I brought my "89 Camry in on 5/4/23 for an a/c check, replace both headlights and a My latest experuence with them is the worse and is still ongoing. I brought my "89 Camry in on 5/4/23 for an a/c check, replace both headlights and an oil change. I picked up the car on 5/5/23 and paid my bill; $400 labor on the a/c and $120 labor on the heahlights.. Heading home I noticed the a/c was not cooling so I returned back and left the car so they could again work on the a/c.. They had my car for 11 days and I finally got it back on 5/16/23. The air seems to be working now but I was charged another $400 for labor on the a/c plus cost for parts.When I got home from Deluca I noticed that my headlights were not working so now I have to go back and get vthem checked out. Not looking forward to that. More

Great service! I made an appointment and the team at DeLuca were right on time and no up-sells. Heaven! I made an appointment and the team at DeLuca were right on time and no up-sells. Heaven! More