2,462 Reviews of Gettel Toyota Ocala - Service Center
I've been a customer of Deluca for many years. My latest experuence with them is the worse and is still ongoing. I brought my "89 Camry in on 5/4/23 for an a/c check, replace both headlights and a My latest experuence with them is the worse and is still ongoing. I brought my "89 Camry in on 5/4/23 for an a/c check, replace both headlights and an oil change. I picked up the car on 5/5/23 and paid my bill; $400 labor on the a/c and $120 labor on the heahlights.. Heading home I noticed the a/c was not cooling so I returned back and left the car so they could again work on the a/c.. They had my car for 11 days and I finally got it back on 5/16/23. The air seems to be working now but I was charged another $400 for labor on the a/c plus cost for parts.When I got home from Deluca I noticed that my headlights were not working so now I have to go back and get vthem checked out. Not looking forward to that. More
Great service! I made an appointment and the team at DeLuca were right on time and no up-sells. Heaven! I made an appointment and the team at DeLuca were right on time and no up-sells. Heaven! More
Superior service department, exceptional dealership, neat and clean, sales and service personnel are knowledgeable, courteous and always ready to help. I highly recommend this dealership! and clean, sales and service personnel are knowledgeable, courteous and always ready to help. I highly recommend this dealership! More
This toyota dealership is very unprofessional and rude, every time I go there it is like a game just to talk to the service advisors, especially one named mike. They are so rude and will sit and argue wit every time I go there it is like a game just to talk to the service advisors, especially one named mike. They are so rude and will sit and argue with you all day. They act like it is a problem if you have any questions about anything. Literally wouldn't even give this place one star. Wait all day for service. We had to come back 3 times for service done wrong. More
We have always been exceptionally pleased with this dealership from our first visit. Our salesperson, Piper Miner, went above and beyond for us and is always friendly and helpful! We have also always a dealership from our first visit. Our salesperson, Piper Miner, went above and beyond for us and is always friendly and helpful! We have also always appreciated Ron Rowls. We have never had to wait an uncomfortably long time as the service team is excellent. More