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Gettel Toyota Ocala - Service Center

Ocala, FL

4.5
2,463 Reviews

2,463 Reviews of Gettel Toyota Ocala - Service Center

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October 13, 2024

welcoming , good customer service & wait time was excellent. definitely booking again.My car feels good More

by RLEONELA92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
joe in maintenance dep
October 12, 2024

i really disliked this service. i had a problem with my backup camera and called them to request an appointment to fix it but the person who answered the phone didn't want to take t More

by Vu Chau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron Bradshaw
October 12, 2024

Service was fast and quick, everyone was nice & helpful. Thank you my experience was amazing More

by CHESTEENK34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cabrera
October 12, 2024

I feel a loyalty to Deluca as they have been really great with their customer service, tech help and just plain nice to the customers.. I had a problem that had me come additional times and the staff kept m More

by smc33ash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LAYLA GLENN
October 10, 2024

Service Dept people are very friendly and seem really concerned to help one out. Atmosphere was great More

by submarinemm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cirri Pierce
October 09, 2024

Prompt and fast service. My advisor was very professional! Miss Flaherty was very knowledgeable and helped me with getting a technician to come check out my computer problem More

by TDERANEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Boldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miss Flaherty
October 09, 2024

The service was as usual excellent. It was timely, everything explained, and professional. Thank you More

by PR988TK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine
October 07, 2024

Three visits to DeLuca to fix a radio. The radio still doesn’t work. I’ve been waiting almost TWO WEEKS for a part to come in. TWO WEEKS!!. More

by artstalbow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Boldon
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

My service representative was fantastic. Met all my needs with a smile on his face. Having someone like this in your corner can help your business succeed in every way. More

by THEROUPASGROUP
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall the service representatives name but I believe he just started recently. He came from a Lexus dealership I think from Colorado, but not sure.
October 06, 2024

The service representative was very kind and helpful. I was so grateful for the expeditious time they took to service my vehicle. I was on my way to Alabama. Wait time was not too long. Thank you so muc More

by Djpowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cirri L Pierce
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