Gettel Toyota Ocala - Service Center

I had to schedule a second appointment because the issues was not fixed on the first appointment. I was told I did not need rear brakes but it turns out I did. I had to miss an extra day of work to bring the was not fixed on the first appointment. I was told I did not need rear brakes but it turns out I did. I had to miss an extra day of work to bring the car in again. I was not compensated for my missed day of work nor got a discount for their mistake. More

From making an appointment staff are very accommodating and also the service advisor . Good customer service . I am satisfied and happy servicing my RaV 4 to Deluca Toyota . and also the service advisor . Good customer service . I am satisfied and happy servicing my RaV 4 to Deluca Toyota . More

I have always been pleased with the service I have gotten for my car and they very professional and caring way they have treated me. for my car and they very professional and caring way they have treated me. More

All service staff I encountered are polite and friendly. In and out in about 45 minutes. 👍🏻 In and out in about 45 minutes. 👍🏻 More

There was a small issue during my service appointment. The Service Manager, Nathan Mennenga handled it to my satisfaction in a timely manner. I was very pleased. The Service Manager, Nathan Mennenga handled it to my satisfaction in a timely manner. I was very pleased. More

worst dealership around, would rather drive to leesburg and deal with phillips where they treat you like a human and deal with phillips where they treat you like a human More

Appointment scheduling was easy. Service was prompt and courteous. Wait time was what I was told when I arrived. Service was prompt and courteous. Wait time was what I was told when I arrived. More

Excellent easy service check in. Completion of service in a timely matter Sales staff wonderful Completion of service in a timely matter Sales staff wonderful More

I believe I have had a good experience here, and was treated courteously and considerately. Any questions or concerns I had were answered knowledgeably. treated courteously and considerately. Any questions or concerns I had were answered knowledgeably. More

Cannot be trusted. Very nice and professional. However, check to make sure what they say is being done is actually done. Also, don't sign anything without looking at Very nice and professional. However, check to make sure what they say is being done is actually done. Also, don't sign anything without looking at service request carefully. I was charged for tire rotation even though I didn't ask for it. I lost my hubcap because they didn't replace it correctly. Have been disappointed the last two times. Will drive to another Toyota Dealer before going back. More