Gettel Toyota Ocala - Service Center

I believe I have had a good experience here, and was treated courteously and considerately. Any questions or concerns I had were answered knowledgeably. treated courteously and considerately. Any questions or concerns I had were answered knowledgeably. More

Cannot be trusted. Very nice and professional. However, check to make sure what they say is being done is actually done. Also, don't sign anything without looking at Very nice and professional. However, check to make sure what they say is being done is actually done. Also, don't sign anything without looking at service request carefully. I was charged for tire rotation even though I didn't ask for it. I lost my hubcap because they didn't replace it correctly. Have been disappointed the last two times. Will drive to another Toyota Dealer before going back. More

Easy scheduling, fast check-in, acceptable wait time, excellent explanation of results by service advisor. excellent explanation of results by service advisor. More

My advisor was AWESOME! ! his name is Bob, he was very professional and nice and concerned about my issue ! his name is Bob, he was very professional and nice and concerned about my issue More

I had an appointment scheduled for oil change. I was greeted immediately after driving up to the service lane. A young gentleman helped me and escorted me to service advisors area. Casey DeLuca I was greeted immediately after driving up to the service lane. A young gentleman helped me and escorted me to service advisors area. Casey DeLuca was very professional and quick. He was thorough and explained everything thouroughly. I knew how much it was going to be and what technicians were going to do. He told me I had about a 90 minute wait which I thought was long but Casey came and got me in an hour. I was very surprised and happy. I stepped outside and immediately helped by 2 gentlemen to get my car. It was washed and looked great. The waiting area is very clean and seats are spacious. I like that this dealership serves lunch and that there is phone charging stations available. More

Impecable service. Very professional and friendly. I leave the dealer and I have the confidence tat I have a great car until next service.. This is my Toyota car numb Very professional and friendly. I leave the dealer and I have the confidence tat I have a great car until next service.. This is my Toyota car number 6, No regrets!!! More

Working with Christina is great. She always explains what is going on and make ensures the car is done within the hour. She always explains what is going on and make ensures the car is done within the hour. More

Deluca Toyota is a very good dealership. The maintenance department seems to be on top of their game. The maintenance department seems to be on top of their game. More

Right on time for service. Explained what they did and what may be needed in the future. Explained what they did and what may be needed in the future. More

has always been very clean . the service adviser is very knowledgeable . i have service quite a few vechicles over 17 years and have been very please .keep the good servi the service adviser is very knowledgeable . i have service quite a few vechicles over 17 years and have been very please .keep the good service up. More