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Gettel Toyota Ocala - Service Center

Ocala, FL

4.5
2,460 Reviews

2,460 Reviews of Gettel Toyota Ocala - Service Center

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December 16, 2022

Victoria is my service advisor and she is really great. Never had a bad experience at Deluca. More

by dannmick99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
December 02, 2022

As usual, the service was great, nobody tried to force anything on us, we even purchased items in the store. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew St. John
November 16, 2022

Well done job . Under one hrs. For a 20000 mile service.I will tell people thst. More

by Arnone2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Stern
October 21, 2022

The staff was very polite and professional and work completed in timely manner and kept me updated. More

by Merrihurn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell, Jackson Quisenberry, Patricio "Paco" Lara, Pam Stern
September 25, 2022

excellent customer service and rotation performed was timing specific. the point check was on the money More

by jpagan83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Stern
Sep 25, 2022 -

jpagan83 responded

my car is a 2020 corolla SE. Please correct.

September 07, 2022

Joe was outstanding in locating the problem/s with my car and informing me of the issues. He broke the cost down and told me of the most serious issues and most importantly the cost. More

by Jawja45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cabrera
August 23, 2022

Great service ! Quick awesome customer service ! Great follow up ! Takes me to my home while I wait for service ! Clean and oh the cofee and tea available More

by Khanj_28@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raquel
August 03, 2022

The 2 hour wait was comfortable but long for an oil change. Everything was ok except they wanted to charge me $80 labor for a 3 minute headlight change!!!! More

by lmyford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Denn,
July 30, 2022

Deluca is fast and efficient on all their services, We have traded with them many years and always leave pleased. More

by Epiehl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Iraly Faria, Enoch Mikell
July 06, 2022

My service at Deluca was excellent. My service rep Victoria was very helpful and went above and beyond. The waiting area was very comfortable and I felt safe with the Covid safety preca More

by kclevinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria
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