Gettel Toyota Ocala - Service Center

Went online and booked a service appointment for 3:30 PM, Dec. 30, 2022. The system informed me that my service advisor would be Dave Ferguson. I arrived about 10 minutes early and was informed they couldn Dec. 30, 2022. The system informed me that my service advisor would be Dave Ferguson. I arrived about 10 minutes early and was informed they couldn't find my appointment in their records and I would be treated as a walk-in, a three-hour wait. I declined. Wasted over an hour in travel to and from Deluca. Guess I need to find a Toyota dealer who wants my business. Could not be more disappointed... More

Deluca is the best. I have been satisfied for more than 20 years. Thanks Deluca Team. I have been satisfied for more than 20 years. Thanks Deluca Team. More

Victoria is my service advisor and she is really great. Never had a bad experience at Deluca. Never had a bad experience at Deluca. More

As usual, the service was great, nobody tried to force anything on us, we even purchased items in the store. anything on us, we even purchased items in the store. More

Well done job . Under one hrs. For a 20000 mile service.I will tell people thst. Under one hrs. For a 20000 mile service.I will tell people thst. More

The staff was very polite and professional and work completed in timely manner and kept me updated. completed in timely manner and kept me updated. More

Joe was outstanding in locating the problem/s with my car and informing me of the issues. He broke the cost down and told me of the most serious issues and most importantly the cost. and informing me of the issues. He broke the cost down and told me of the most serious issues and most importantly the cost. More

Great service ! Quick awesome customer service ! Great follow up ! Takes me to my home while I wait for service ! Clean and oh the cofee and tea available Quick awesome customer service ! Great follow up ! Takes me to my home while I wait for service ! Clean and oh the cofee and tea available More

The 2 hour wait was comfortable but long for an oil change. Everything was ok except they wanted to charge me $80 labor for a 3 minute headlight change!!!! change. Everything was ok except they wanted to charge me $80 labor for a 3 minute headlight change!!!! More