Gettel Toyota Ocala - Service Center

The service department staff are excellent. From the one who meets you in the driveway, to checking and completion, they are all knowledgeable, courteous and efficient. From the one who meets you in the driveway, to checking and completion, they are all knowledgeable, courteous and efficient. More

Had the best person helping me and that was Kevin Hernandez and Andrew Swanson and Adam in financing Hernandez and Andrew Swanson and Adam in financing More

Customer service has always been a priority for this dealership which is why I thought so many cars from DeLuca dealership which is why I thought so many cars from DeLuca More

3rd visit, same problem, not fixed. Coming back again on sept 24 to meet with the manager of the service dept. Hopefully it will be fixed. 45 minute drive each way times 3 times! An Coming back again on sept 24 to meet with the manager of the service dept. Hopefully it will be fixed. 45 minute drive each way times 3 times! And nit fixed. Not a happy customer More

Cirri Pierce was very helpful. She worked on my behalf to get my second key for my Toyota Sciena. Recommend her It was a process to procure the new electronic key, which she expl She worked on my behalf to get my second key for my Toyota Sciena. Recommend her It was a process to procure the new electronic key, which she explained to me. Thanks Cirri. More

Every time I’m at DeLuca Toyota Service Center, I’m always greeted with a smile, want to know what I’m in for, I tell them what the problem is, and we’re off. They let me know when the car is ready, an always greeted with a smile, want to know what I’m in for, I tell them what the problem is, and we’re off. They let me know when the car is ready, and I’m on my way. Always a great experience. All the folks there are great!!’ More

Professional, courteous and timely service. The waiting area was comfortable and well stocked, the service people were friendly and kept us informed of everything. I am very pleased with the se The waiting area was comfortable and well stocked, the service people were friendly and kept us informed of everything. I am very pleased with the service and recommend it! More

Cirri, was on point as always. From the moment I drove up, I was taken care of. From the moment I drove up, I was taken care of. More

This was my 10,000 mile service on my 2023 RAV 4. Joe did my intake and explained what the service would include. He is an asset to Deluca Toyota because he is very knowledgeable and welcoming and ha Joe did my intake and explained what the service would include. He is an asset to Deluca Toyota because he is very knowledgeable and welcoming and has excellent customer service skills. While at the end another service rep explained what had been done to my car, and he was clear and to the point. I did go back and thank Joe for his help. I am VERY satisfied with everyone I have dealt with at Deluca Toyota from my first visit with the sales team to my service appts with the service department. I've purchased Toyotas for over 50 years and my RAV 4 replaced my 2003 Toyota Camry, that my 89 year old brother still drives. Thank you, Deluca Toyota More

Great service agent who kept me informed on every step of the service process. While it took longer than expected (we waited for the vehicle), it was worth it. the service process. While it took longer than expected (we waited for the vehicle), it was worth it. More