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Gettel Toyota Ocala - Service Center

Ocala, FL

4.5
2,462 Reviews
Call Service Center (352) 732-0770

2,462 Reviews of Gettel Toyota Ocala - Service Center

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December 12, 2024

Great service , fast and upfront about your vehicle status. Great waiting area and excellent staff. More

by RICK.BIE60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Maxey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 10, 2024

The service represents was amazing - Cirri. She was very friendly while also moving me into new four tires at a great price. More

by michaelklein1101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cirri
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Feb 07, 2025 -

Gettel Toyota Ocala responded

Thank you for your great feedback! We're so glad to hear that Cirri provided amazing service and helped you find the best deal on your new tires. We'll be sure to pass along your kind words to her. We appreciate your business and look forward to assisting you again soon!

December 09, 2024

I’ve never purchased a car from them, but they’re an absolute delight to get my vehicle serviced at. Their associates are knowledgeable and friendly. The service is quick, efficient and reasonably price More

by armanreyesatl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Please see the rep that dealt with my vehicle. She’s great.
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Feb 07, 2025 -

Gettel Toyota Ocala responded

Thank you for your wonderful review! We're so happy to hear that you’ve had such a positive experience with our service team. Providing knowledgeable, friendly, and efficient service is something we pride ourselves on, and we’re thrilled you’ve noticed that. We appreciate your trust in us for your vehicle's needs, and we look forward to continuing to serve you in the future!

December 08, 2024

Took our car in for first oil change and everyone was very helpful and even though it was not quite time for the first maintance they were able to work with us to get it done More

by higgsdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Eason
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2025 -

Gettel Toyota Ocala responded

Thank you for sharing your experience! We're glad to hear that our team was able to accommodate your oil change, even if it was a bit earlier than expected. We always strive to be flexible and helpful to our customers. We appreciate your trust in us and look forward to assisting you again in the future!

December 08, 2024

Everything was very efficient. the work was done in less than hour as promised. They explained what they had done. More

by ACKIE66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron Bradshaw
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Feb 07, 2025 -

Gettel Toyota Ocala responded

We're happy to hear that everything was done efficiently and that we were able to complete the work as promised. We always aim to keep our customers informed, so we're glad you appreciated the explanation. We look forward to assisting you again in the future!

December 07, 2024

Appreciate the advanced information provided about upcoming services needed. It's better to be forewarned than to breakdown on the road. Warning itself is a service, and good service is what keeps m More

by TRIPLEBSTUDIO
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cirri
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December 07, 2024

It was great everyone was very helpful and nice made the process very easy and fast More

by ADRIAN.GONZALEZ.20004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Greeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 06, 2024

Was created very friendly walked to adviser. She checked me in told me how long of a wait and called me when done. More

by engstromspkn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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December 06, 2024

Great customer service in the service dept. Cristina was great. Highly recommend as your service advisor. More

by ror1862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Flaherty
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December 05, 2024

Prompt, easy to schedule appointments and the Service Advisors are very friendly at check -in and check-out More

by submarinemm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cirri Pierce, Cassie
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