Gettel Toyota Ocala - Service Center

Had appointment @ 12 got out at 5. It was for a 5000 mile service and a recall. Said it would take about 2 hours. Also asked if I wanted a car wash. I never received that. A lot of mis It was for a 5000 mile service and a recall. Said it would take about 2 hours. Also asked if I wanted a car wash. I never received that. A lot of misinformed information. I have leased 4 cars and bought 1 and this was a terrible day at Deluca. Very disappointed in them. More

Great experience at the collision center , got my vehicle tinted and it came out very nice! tinted and it came out very nice! More

Cynthia Lebron took care of us from the minute we walked in until our service was completed. She is a five star employee who is warm, friendly and listens to you with any concerns or even day to day commen in until our service was completed. She is a five star employee who is warm, friendly and listens to you with any concerns or even day to day comments. She has a smile that is so welcoming. Hope you pay her well .she deserves it!!! More

The staff was very friendly and professional. They made me feel like I was a regular customer when this was actually my first visit. They made me feel like I was a regular customer when this was actually my first visit. More

Thank you for the good service and care you give my car friendly service people friendly service people More

I want to tell you that the wait was not very long and the service was very good. Thank you very much. the service was very good. Thank you very much. More

Very clean and efficient. I love the complimentary shuttle service. Cynthia is a nice lady. I love the complimentary shuttle service. Cynthia is a nice lady. More

Service advisor Heather FORNINO was wonderful. So pleasant & friendly & efficient. Great representative of your business. Was a pleasure working with her. So pleasant & friendly & efficient. Great representative of your business. Was a pleasure working with her. More

My service representative Cynthia was awesome. She was attentive to my needs and was very helpful. She was attentive to my needs and was very helpful. More

Purchased a new Rav4 hybrid and the sales person, Tony, did a great job. Found the wait time between agreeing to purchase and actually seeing the finance manager to be rather lengthy. I would have liked did a great job. Found the wait time between agreeing to purchase and actually seeing the finance manager to be rather lengthy. I would have liked more time to go over all the "how to" information. I need to go back to have side moldings and brake plus put in and hoping there will be more time to go over how to set up and use on screen items like SiriusXM. While I can arrow up and down to find stations, there must be a faster, safer set up to easily be able to change stations while driving. I traded in a 2016 Prius and that was fairly simple and different than the Rav4. I'm us to getting 66 mph on my Prius and hoping that I can improve upon the expected mileage for the Rav4 Hybrid. It is definitely a beautiful vehicle with a softer ride than the Prius, love the ruby red color. I would recommend others to visit and purchase from Deluca in the future. Can't comment on service dept since I have not used their services as of yet. More