Gettel Toyota Ocala - Service Center

Heather/Service provider was outstanding. Stayed on top of service. Everything done properly. Took a little long than expected Stayed on top of service. Everything done properly. Took a little long than expected More

Cynthia Lebron was a very friendly, knowledgeable and pleasant customer service representative. I have always had a nice experience when I go in for service. pleasant customer service representative. I have always had a nice experience when I go in for service. More

I find Deluca Toyota to be the best car company I have dealt with. All the staff members are efficient and polite and seem to enjoy their job. Little issue at the last visit I was not asked if I wan dealt with. All the staff members are efficient and polite and seem to enjoy their job. Little issue at the last visit I was not asked if I wanted my car washed. When I checked out I spoke to the gentleman who was going to retrieve my car and asked him to please have it run thru the wash system f it needed it and that is just what he did with a smile. More

Reason for visiting DeLuca: > Free 15,000 mile check-up My experience at DeLuca Toyota, from beginning to end, was ‘above and beyond’ from every contact point. I didn’t buy my Camry from this dea check-up My experience at DeLuca Toyota, from beginning to end, was ‘above and beyond’ from every contact point. I didn’t buy my Camry from this dealership, nor do I live in Ocala. It didn’t change the way I was treated. >initial check in parking lot- fast, easy, friendly excellent service > Cynthia Lebron service rep-excellent throughout/helpful/ explained all steps thoroughly/ friendly… an asset to your dealership. > text messages/ explanations and information helpful >waiting area beautiful and comfortable. >service and paperwork thorough. I like the green/yellow /red scale evaluation. >Car was completed and washed in a timely fashion. >precautions taken so interior would not get dirty with multiple handlers. > this was my second visit to Ocala and my 2nd check-up at DeLuca. I hope my 20,000mile check up is needed during my next Ocala visit. Thank you DeLuca. You not only try….you succeed! More

great service and very helpful representative was courteous explained all process and helped me to understand what was the best decision on my request thanks! courteous explained all process and helped me to understand what was the best decision on my request thanks! More

Jesus Rodriquez was extremely helpful and very knowledgeably and professional. I felt that I was in good hands. knowledgeably and professional. I felt that I was in good hands. More

They make it nice to just simply stop in and get your vehicle checked . From friendly service people to the cafeteria. I even enjoyed a stroll in a golf cart to scout the new vehicle’s. I plan on making vehicle checked . From friendly service people to the cafeteria. I even enjoyed a stroll in a golf cart to scout the new vehicle’s. I plan on making DeLuca Toyota my go to place . More

My service representative was courteous and knowledgeable. My car was done on time. However, i waited in line to pay and was ignored by the young cashiers until another woman showed up asked if knowledgeable. My car was done on time. However, i waited in line to pay and was ignored by the young cashiers until another woman showed up asked if I needed help and took care of me. My cashier was excellent. More

Worked in without an appointment and issue was taken care of without excessive delay. Two and one half wait. of without excessive delay. Two and one half wait. More

Everything is Great! never had a problem with anything everything had always been a success ! never had a problem with anything everything had always been a success ! More