2,461 Reviews of Gettel Toyota Ocala - Service Center
The lady at the service center that handled the paperwork was nice but the app took 3 hours to complete I even showed up 15 min early for my appointment at 2:30 and they didn't start working on my vehicle un was nice but the app took 3 hours to complete I even showed up 15 min early for my appointment at 2:30 and they didn't start working on my vehicle until 3:30 5:30 rolls around and I get a text that the service is done. Had tire replacement and alignment service shouldn't be 3 hours More
I’ve always felt good about having my car serviced by Deluca until this visit. They tried to sell me brakes and rotors that were not necessary at the current time. They told me it was urgent and that I n Deluca until this visit. They tried to sell me brakes and rotors that were not necessary at the current time. They told me it was urgent and that I needed new brakes and rotors immediately. Fortunately, I had the sense to have someone else look at them. That someone else said that the brakes were still fine and would last me at least u til my next oil change. Shame on you DeLuca. You just lost a very loyal customer. More
To begin my review is I have a Toyota I bought it in Seminole Toyota only use the Toyota parts I take my car for services back to the dealership I had had a couple of incidents with the tire rotation an Seminole Toyota only use the Toyota parts I take my car for services back to the dealership I had had a couple of incidents with the tire rotation and lineman and stuff like that other than that so far I have not have any problems with the services at DeLuca I just started going there since I just moved up here to summerfield we'll let you know in the near future other than that the service that I got over there was 100% the gentleman that took me my car in his shoes he was very helpful 100% service that's why I go there More
Went for oil change and was a smooth and easy intake process. My car was finished sooner than they estimated. Very nice lobby to wait in as well process. My car was finished sooner than they estimated. Very nice lobby to wait in as well More
The service was excellent. My service advisor Heather was pleasant and professional. She kept me informed as my vehicle was being serviced. My service advisor Heather was pleasant and professional. She kept me informed as my vehicle was being serviced. More
very disappointed that an oil change and tire rotation costs $119. will find someone else next time. Also, it took 2.5 hours to get this done. costs $119. will find someone else next time. Also, it took 2.5 hours to get this done. More
though I was disappointed it took three trips to have my tire checked and ultimately replaced-my service advisor was very helpful in resolving this issue. tire checked and ultimately replaced-my service advisor was very helpful in resolving this issue. More