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Gettel Toyota Ocala - Service Center

Ocala, FL

4.5
2,461 Reviews

2,461 Reviews of Gettel Toyota Ocala - Service Center

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April 27, 2024

The lady at the service center that handled the paperwork was nice but the app took 3 hours to complete I even showed up 15 min early for my appointment at 2:30 and they didn't start working on my vehicle un More

by JLMCD92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of name
April 26, 2024

I’ve always felt good about having my car serviced by Deluca until this visit. They tried to sell me brakes and rotors that were not necessary at the current time. They told me it was urgent and that I n More

by SANDIANDREWS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
April 26, 2024

To begin my review is I have a Toyota I bought it in Seminole Toyota only use the Toyota parts I take my car for services back to the dealership I had had a couple of incidents with the tire rotation an More

by FRANMASSA1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Never had work with none of those people in the service department or dealer sales
April 25, 2024

Went for oil change and was a smooth and easy intake process. My car was finished sooner than they estimated. Very nice lobby to wait in as well More

by rebecca hughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Maxey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

The service was excellent. My service advisor Heather was pleasant and professional. She kept me informed as my vehicle was being serviced. More

by FRANKH532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Fornino
April 25, 2024

Less than one hour even though I came in over 2 hours early only hoping for an opening. More

by fred73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron
April 25, 2024

This visit was to the Body shop for a little patch work on my 2024 Camry. Work was done quickly and affordably and done very well. More

by Camrygirl44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Flaherty, Michelle Davis,
April 25, 2024

very disappointed that an oil change and tire rotation costs $119. will find someone else next time. Also, it took 2.5 hours to get this done. More

by FRANKW121202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown, Kevin Cash
April 24, 2024

though I was disappointed it took three trips to have my tire checked and ultimately replaced-my service advisor was very helpful in resolving this issue. More

by CHALKER.PAUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Lebron
April 24, 2024

Excellent service, fast with their work, amazing staff and detailed reports on what you should expect More

by albertojberrios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blackmon
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