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Gettel Toyota Ocala - Service Center

Ocala, FL

4.5
2,461 Reviews

2,461 Reviews of Gettel Toyota Ocala - Service Center

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April 18, 2024

Ms LEBRON was absolutely amazing she was detail and very informative with helping me to understand my vehicle details More

by LADYNUBIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lebron
April 18, 2024

Victor did a great job! !! We already were driving up for the service! Like the lunch lady as well! More

by KRANDICH123
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
April 18, 2024

Excellent service. Staff was professional, courteous and customer focused. Great place. Staff was very professional More

by PATTIAPRIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Swainson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Greeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Maxey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Schneeweiss, Danny Schoonover, Kevin Cash, Nathanial Schauf, Miguel Mercado, Layla Hamilton
April 18, 2024

Excellent service, we learned about how and when we would get our 2nd fob. Thanks More

by PJFAY3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Toyato is company I would recommend family or friends to because of there I integrity More

by LJBROWN772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Swainson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Greeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Maxey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager, Neil Schneeweiss, Danny Schoonover, Kevin Cash, Nathanial Schauf, Layla Hamilton
April 17, 2024

Good service thank you for the work you guys did On my car thank you again More

by ILDEBBRANDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rosario
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Greeson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Maxey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cash, Miguel Mercado, Layla Hamilton
April 17, 2024

Oil change appointment went as expected My service representative suggested some possible issues but didn’t hard sell More

by WEST8823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cirri
April 17, 2024

I have always had a great experience with the service department. The service dept. is the reason I would buy my next vehicle from. DeLuca. More

by meiklejohnst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Swainson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Improve and make efficient service appointment settings. Very difficult to make appointments same day or within a day or so seems like you’re prioritizing large jobs. Too many questions when making an appoi More

by ROSARIOJA07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was referring to customer service when calling to make an appointment
April 16, 2024

Purchase my third vehicle at Deluca yesterday. I was happy with the service. I’ve been happy for 11 years now I will continue to bring my vehicles for service to Deluca. More

by basmitty55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blue
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