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Gettel Toyota Ocala - Service Center

Ocala, FL

4.5
2,460 Reviews

2,460 Reviews of Gettel Toyota Ocala - Service Center

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April 05, 2024

Very satisfied with service. With one exception. 75.00 to install a fuel door spring clip that only takes seconds to install. With long term customers is poor business . More

by zelev58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rosario
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cash, Miguel Mercado
April 05, 2024

Had to wait 15 minutes to get my suv. Unacceptable. You need to improve your wait time. More

by rimala123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy Maxey
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2024

Work finished on time at cost. Friendly staff, night time drop off box needs pens. More

by johnboelke1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
April 04, 2024

What they do good is take your money and call the manager so he can tell you about his training More

by ALFNE2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Services manager
April 04, 2024

I went in for a standard 10K mile service on my truck and Christina was very cordial and explained everything clearly and concisely. Time spent waiting was minimal and they also threw in a free car wash More

by JOHNDAVIS927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
April 04, 2024

The staff was Very friendly and efficient. We had a good experience. The showroom was very clean More

by kurlyhead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service depr
April 04, 2024

Fast service, friendly employees, and a free manicure! That was definitely a surprising and pleasant plus. More

by Regi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Melissa, Kevin Cash
April 04, 2024

Wonderful less than an hour the service was done. and my car was done and ready More

by CORALMATOS93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cirri
April 03, 2024

Our check in was quick and easy. Service was completed in a reasonable amount of time. Customer service was excellent. More

by JEATON1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael S.
April 03, 2024

The work is not up to standards. when brought to attention still was not fixed correctly. More

by catniptrip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
collision department
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