2,461 Reviews of Gettel Toyota Ocala - Service Center
Layla Glenn excellent service advisor, great representative for for dealership! Not sure why someone has to write a minimum number of words to submit?? representative for for dealership! Not sure why someone has to write a minimum number of words to submit?? More
I brought my truck in for an oil change, tire rotation and allignment. Work was completed as requested in a fairly timely manner considering I didn't have an appointment. Here's my problem. The paperwo and allignment. Work was completed as requested in a fairly timely manner considering I didn't have an appointment. Here's my problem. The paperwork noted that I had some irregular tire wear and that I turned down an allignment. That's not true. An allignment was neither suggested to me or offered. Because it has oversized wheels and tires I had taken it to another shop several weeks ago and had an allignment done. I would have turned down the service because of this, but I don't like that being put on my paperwork when it WAS NOT offered or suggested. More
Have been here many times never on a Saturday and rest assure I will never be back on a Saturday 1½ for oil change & rotate tires and this was with an appointment assure I will never be back on a Saturday 1½ for oil change & rotate tires and this was with an appointment More
Always a pleasure for service. Staff are knowledgeable and helpful. Everything is always explained beforehand and completed in a timely manner. Staff are knowledgeable and helpful. Everything is always explained beforehand and completed in a timely manner. More
Everyone at the dealership was very nice and accommodating. I misunderstood my appointment time and arrived 3 hours late was everyone was very courteous took us without question! accommodating. I misunderstood my appointment time and arrived 3 hours late was everyone was very courteous took us without question! More