2,463 Reviews of Gettel Toyota Ocala - Service Center
Very friendly and professional. I have bought multiple (4) vehicles from Deluca Toyota over the years and had them serviced at the dealership and I have always had a good experien I have bought multiple (4) vehicles from Deluca Toyota over the years and had them serviced at the dealership and I have always had a good experience with the overall service experience. More
Top notch service! There is an employee waiting to greet you when you drive up, and you are quickly escorted into the service desk. Friendly greetings all around. Quick There is an employee waiting to greet you when you drive up, and you are quickly escorted into the service desk. Friendly greetings all around. Quick efficient car service, including a free wash if you want. Quick, easy check out, and the car is waiting at the door. I was in for oil change, tire rotation, new wipers and 40,000 mile service inspection. Less than 45 minutes and I was on my way home. More
Andrew ASM, GREAT PERSON, CARES, GREAT ADVISOR, PROFESSIONAL, COMPARES OPTIONS,ACTIVELY SHOWS EMPATHY AND OR SYMPATHY TO ALL HIS CUSTOMERS, CHECKING IN WIT HIS CUSTOME/ UPDATES CUSTOMER..// PROFESSIONAL, COMPARES OPTIONS,ACTIVELY SHOWS EMPATHY AND OR SYMPATHY TO ALL HIS CUSTOMERS, CHECKING IN WIT HIS CUSTOME/ UPDATES CUSTOMER..// More
The technician was not thorough in their inspection as stated on the report I received. The tire pressure was listed at 30 psi, but afterwards a Service assist retested The tires and they were now 35 psi. stated on the report I received. The tire pressure was listed at 30 psi, but afterwards a Service assist retested The tires and they were now 35 psi. Initially, I was told Since my tires had nitrogen, they would not be able to fill them if they were low As they did not carry nitrogen And a different tire was required for air versus nitrogen.. Therefore, I did not know if my tires had lost nitrogen Or the pressure gauge was faulty. I spoke with the technicians manager who understood my concerns. and reinspected the more important part, and found the cabin air filter had not been cleaned as it still had leaves and debris in the filter.. The Service assistant called me back the next day to advise me. The technician had filled my tires with air since they were low. So apparently you can mix nitrogen with air in the same tire. Although I had never been to this dealer I went for an oil change and tire rotation. But No explanation of the expenses was explained to me when I received the bill. I would’ve thought sn explanation of the inspection report would have been reviewed with me. More
From the time I drove in and was greeted, until the time I drove out, everyone was very courteous and efficient. My car was inspected and the work completed quickly as I was waiting. I was also offered exce I drove out, everyone was very courteous and efficient. My car was inspected and the work completed quickly as I was waiting. I was also offered excellent advice on the work to be done. More