Gettel Toyota Ocala - Service Center

Excellent service by shop and desk representative Friendly, Courteous and kept me apprised Of progression of service Friendly, Courteous and kept me apprised Of progression of service More

Absolutely the best dealer. Great and prompt service, excellent staff and facility Great shopping while you wait Great and prompt service, excellent staff and facility Great shopping while you wait More

I had my appointment yesterday for over two weeks to replace my phone charging pad in the car. When I made the appointment I was told the part was ordered and was in stock. SO I made my appointment. M replace my phone charging pad in the car. When I made the appointment I was told the part was ordered and was in stock. SO I made my appointment. My husband and I sat for 2 1/2 hours yesterday only to be told after 2 1/2 hours that the part cant be found, you'll have to make another appointment. I am furious. They called this morning to say the part is now in. I don't want to make an appointment if I have to wait another 2 1/2 hours to be told the part is lost. Not very good customer service. Not happy at all! More

Checklist I received at checkout was blank…. nothing checked. Car was not washed. Costs were not explained. nothing checked. Car was not washed. Costs were not explained. More

Service was quick and Chrisitina was very friendly. Truck looked good after the Auto Butler treatment Truck looked good after the Auto Butler treatment More

Good experience. Polite employees. Pleasant environment. Wait was a little long for a key fob. Polite employees. Pleasant environment. Wait was a little long for a key fob. More

Fast good servicei , that is all. I want to say X, don’t have time for mores I want to say X, don’t have time for mores More

Polite and very nice waiting area. Efficient in time , very nice to have fresh coffee for us. Efficient in time , very nice to have fresh coffee for us. More

My service was completed efficiently and professionally. I highly recommend their service department and will purchase my next vehicle from them. I highly recommend their service department and will purchase my next vehicle from them. More

Cynthia Lebron was efficient, professional, positive and knowledgeable in getting my vehicle checked in and coordinating with me during the service and return of the vehicle to me. Best person I've ever wo knowledgeable in getting my vehicle checked in and coordinating with me during the service and return of the vehicle to me. Best person I've ever worked with in the Service Advisor role. More