Gettel Toyota Ocala - Service Center

DeLuca Toyota is truly the best dealership service center! Byron Bradshaw has been my service representative for a few years now and I greatly appreciate his knowledge and communication skills. Being center! Byron Bradshaw has been my service representative for a few years now and I greatly appreciate his knowledge and communication skills. Being able to approve service and pay by text is such a time saver for a busy working mom. Thanks DeLuca Toyota and Byron! More

I arrived 15 minutes early and pulled into the service area. Not a soul in sight. After a few minutes I got out of my vehicle. Still no one. I went inside and was told "someone will help you outside." area. Not a soul in sight. After a few minutes I got out of my vehicle. Still no one. I went inside and was told "someone will help you outside." Still no one. I was standing outside of my car when another car pulled in and a service rep went right over to that driver and checked her in. He did look at me and said someone will be over.... Still no one. One of the inside service reps finally came out and checked me. I was challenged, however, we I said I was in for the 2nd key fob "recall" (programming). Did the dealership have the new fob. Ah, yes, that's why I'm here - I was called when it came in and this was the earliest appointment That I could make. I asked how long for the 15K tire rotation and key programming - "several hours" was the response. When I have had a key replacement programming in the past 45 minutes was all it took. Tire rotation also no more than 45 minutes. It was over 2.5 hours total. Granted, the car was washed as I accepted that offer. When checking out, I was offered my 20K oil change scheduling which I declined as I will be back north. The associate checking me out was very polite, pleasant and very clearly reviewed the checklist. I think if I had not been "abandoned" when trying to check in this review would be a 4 star.... More

Everything was as agreed/advertised/expected. While “snow-birding” in Ocala my new Tacoma accrued 10,000mi. This dealership serviced the vehicle and treated me as a lifelong customer. Nothing but While “snow-birding” in Ocala my new Tacoma accrued 10,000mi. This dealership serviced the vehicle and treated me as a lifelong customer. Nothing but the best cudos to them. Thank you so very much!!! More

Good prompt service with attention to the customer's needs. I would highly recommend Deluca Toyota needs. I would highly recommend Deluca Toyota More

Nice lady patient she made everything easy for me even had my filters rea fr me had my filters rea fr me More

Cynthia in service was amazing! Highly recommend this dealership to anyone looking for a car or if you need work done. Highly recommend this dealership to anyone looking for a car or if you need work done. More

They provided quick and efficient service. Friendly staff and answered all of my questions accordingly. Friendly staff and answered all of my questions accordingly. More

Cynthia in service was amazing! Highly recommend this dealership to anyone looking for a car or if you need work done. Highly recommend this dealership to anyone looking for a car or if you need work done. More

Always my go to dealership. I have been doing business with this dealership for over I have been doing business with this dealership for over More

They were very quick and efficient. While I was waiting the showed me a car I was interested that I’ll probably be getting in the near future While I was waiting the showed me a car I was interested that I’ll probably be getting in the near future More