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Gettel Toyota of Bradenton - Service Center

Bradenton, FL

4.4
1,623 Reviews

1,623 Reviews of Gettel Toyota of Bradenton - Service Center

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June 17, 2022

Professional, personable, organized, orderly, facility and bathrooms are clean, felt valued as a client, clear explanation of issues, ease of transactions More

by tigger1060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jurek
Jun 18, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your awesome 5 star review!

June 17, 2022

They were running behind, but it was nice that they came out with some freeze pops on a very warm day. The waiting area is comfortable and the personnel were pleasant. Thankful to have been able to get an a More

by SOOZEQ130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jurek
Jun 18, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your awesome review! So happy you were here on freeze pop day and got to participate in the fun!

June 17, 2022

Great customer service! ! Chris always takes good care of my 2007 FJ Cruiser. Highly recommend :) More

by Wendyward33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Body
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Jurek, David Hessel, Lappe Gonzales
Jun 18, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your awesome review and awesome recommendation!

June 15, 2022

The dealership is not the problem. It's the service center. I waited 3 1/2 hours to get my car service. An oil change. I was livid. More

by VERNITA2052
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Steven Voris
Jun 18, 2022 -

Gettel Toyota of Bradenton responded

We apologize for the length of time your service appointment took. We are aware of this issue and working on the issue.

June 15, 2022

My advisor was great but I had to wait for 20 minutes to get the right person to my car to intake my vehicle. More

by CHATHAWAY0
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was a Hispanic lady who didn’t understand much English but kept telling me to wait and someone would be coming
Jun 18, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your review. We are aware of the wait time issue and are working on getting it fixed.

June 15, 2022

The Service Writers are polite and professional. The maintenance inspections are well documented. No complaints with the quality of the work BUT a wait of 2 hours is ridiculous for an oil change and More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jurek
Jun 18, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your review. We are aware of the wait time and we are working on the wait time issue.

June 15, 2022

Got there for my 8:16 am appointment, but my car wasn't worked on until 3 hours later and was not made aware of how much it was going to cost until after car was finished. Am never bringing my car back to More

by Brian Buckhout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Monica Bailey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Manning
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Therrien
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bitterhoff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Warner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Voris
Jun 18, 2022 -

Gettel Toyota of Bradenton responded

We apologize for the time you spent here. We are working on the length of time visits take. We apologize you were not updated about the price of your repairs as they were made. We will pass this information to management.

June 14, 2022

No free car wash as requested afterwards even though I asked. They were too busy. More

by Seantf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Hessel
Jun 18, 2022 -

Gettel Toyota of Bradenton responded

We apologize we did not provide the carwash you asked for. We will make sure that mistake does not happen again.

June 13, 2022

Great customer service. Quick and complete service. Everyone is so nice. Very happy with Toyota More

by DMUMPER77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hessel
Jun 14, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your 5 star review!

June 12, 2022

Always efficient and courteous. Wait is pleasant and never lengthy. Prices with coupons are ver reasonable. More

by GINGER.MARKHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your awesome review and kind words!

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