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Gettel Toyota of Bradenton - Service Center

Bradenton, FL

4.4
1,624 Reviews
Today: 7:00 AM - 4:00 PM Closed Now
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1,624 Reviews of Gettel Toyota of Bradenton - Service Center

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January 17, 2024

I was presently surprised…my first time at the dealership for maintenance. Prompt and professional. Checked to see what was needed and not necessary. Everyone was kind and thoughtful… More

by joangriffith1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance attendant who worked with me not listed.
Jan 18, 2024 -

Gettel Toyota of Bradenton responded

joangriffith1, thank you so very much for bringing your maintenance needs to Gettel Toyota of Bradenton. We sincerely appreciate your business and your very thoughtful 5-star review!

January 17, 2024

Service appointment coordinator and service rep for all very well informed and right on time More

by DRWPAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Jan 18, 2024 -

Gettel Toyota of Bradenton responded

Thank you so much for your 5-star review of us! We appreciate your business!

January 17, 2024

The service department, runs smoothly and efficiently and on time. The sales team are knowledgeable and not pushly. More

by TRACAMN259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Tirado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Voris
Jun 26, 2024 -

Gettel Toyota of Bradenton responded

Tracamn259, reviews like this give us motivation and help us ensure we provide high-quality care. Thank You, Damian Gonzalez, Gettel Toyota of Bradenton

January 17, 2024

Basic gouges charging $100 to tighten battery cables. Second negative experience at dealership. I’m not going back, ever‼️ More

by abaltbaca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica Bailey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Gettel Toyota of Bradenton responded

abaltbaca, thank you for your review and I apologize that we didn’t deliver a great service experience. I take personal responsibility and will be contacting you to learn more about what happened from your perspective and work on regaining your trust and confidence. If we miss each other, please reach out to me at 941-756-5511 ext 23101. Evan Warner, Service Director.

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January 14, 2024

Steve was informative and friendly. Service and recall issue was completed in a timely matter. I appreciated the Uber ride back to work. More

by LLWAGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Voris
Jan 15, 2024 -

Gettel Toyota of Bradenton responded

Thank you for your 5-star review of us! We are so pleased we could help you and we appreciate your business!

January 13, 2024

it seemed like there was way more work than the workers could handle . it was difficult for Larry to tell me when starting the work was going to happen. He also had a hard time knowing when it was to be fi More

by RONGREENBERG
Recommend Dealer
Yes
Employees Worked With
Larry Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Gettel Toyota of Bradenton responded

Thank you for your 4-star review of us! We apologize for the inconvenience you experienced with the lack of communication you experienced. We are so happy to hear your car was repaired to your satisfaction. Thank you for your business!

January 12, 2024

The service was great and fast service. I was able to make appt on line. No wait time More

by sarmami2
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Richard Tirado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Gettel Toyota of Bradenton responded

Thank you for your very kind words and for your 5-star review! We appreciate your business!

January 11, 2024

Great customer service. Service was broken down and explained. The best service I had in 2 years. More

by RENEESILVERTHORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Therrien
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Gettel Toyota of Bradenton responded

Thank you so much for your explanation, kind words and your 5-star review of us here at Gettel Toyota! We appreciate your business!

January 11, 2024

Did the job faster than expected and did a great job. Sabrina and Richard were quite helpful. More

by mfoley52
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Tirado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Gettel Toyota of Bradenton responded

Thank you very much for your 5-star review of Sabrina and Richard! Thank you for your business!

January 05, 2024

I've always had good service there. James was helpful, friendly and explained things well. More

by WENDYSUEWEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Grigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Gettel Toyota of Bradenton responded

Hi WENDYSUEWEST, we appreciate your 5-star review of us and of James! Thank you for your business!

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