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Gettel Toyota of Bradenton - Service Center

Bradenton, FL

4.4
1,618 Reviews

1,618 Reviews of Gettel Toyota of Bradenton - Service Center

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May 15, 2023

Always a phone call away and their service department is ready to assess the problem and arrange for it to be taken care of. They are very respectful and accommodating with their clientele. More

by FULPOWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nuri Reed
May 20, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your terrific review!

May 15, 2023

Wait time was okay, staff was courteous , and they put my car through the car wash for me. Thank You, Gettle More

by NAOMIH64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Voris
May 20, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your amazing review!

May 15, 2023

Im not sure ill go back there again,long wait time for scheduled oil change and overcharged. More

by ateballjack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Grigsby
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Gettel Toyota of Bradenton responded

We apologize for your negative experience here at Gettel Toyota of Bradenton. It is never our intention to have anyone leave unhappy. We are working on the longer than usual wait times so they do not continue to happen. Please call and ask for customer relations 941-756-5511 so we can gather a little more information. Thank you.

May 14, 2023

Very disappointed in my total wait time for a battery change. It took over 4:15 hours. I know it doesn’t take this long. More

by SMITH8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Bitterhoff
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your review and feedback. We are aware of the longer than usual wait times. We are making changes so this does not continue to happen.

May 14, 2023

There is a strip around the window of the door next to the door or the area affected by the accident, that is loose or not replaced as part of the repair. I wish they could have replaced or fixed it thou More

by Ling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Ridgeway
May 18, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your feedback. We apologize for the loose strip on the window. Please call and ask for customer relations so we can gather a little more information 941-756-5511. Thank you.

May 14, 2023

Very pleasant personnel but ENTIRELY too long waiting time ! I spent 21/2 hours waiting for an oil change on FRIDAY MAY 12th ,! More

by bvara1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Voris
May 20, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your terrific review! We apologize for your longer than usual wait times for service. We are aware of the issue and are working on fixing the issues for future visits.

May 14, 2023

Cerca ,buena atencion ,comodo,servicio rapido,tienen Cafe disponible,tambien agua,comodas Salas de espera More

by ANTONIOMA1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Gettel Toyota of Bradenton responded

Gracias por su repuesta y aqui estamos para servir le!

May 14, 2023

Excelente servicio y el personal super atentos. El mejor servicio en muchos años. Gracias por s excelencia More

by LRSO65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Voris
May 19, 2023 -

Gettel Toyota of Bradenton responded

Gracias por su repuesta y aqui estamos para servir le !

May 13, 2023

Was once treated well here but now feel ignored after eight years of coming here. More

by AGANNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
2.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Body
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your review and feedback. Our goal is for you to always feel like you are with family so feeling ignored is unacceptable. Please call and ask for customer relations 941-756-5511 as we would like to see what we can do to better your next visit.

May 13, 2023

Great service! They have a great team and with Chris it makes it even better! Keep the good work up. More

by KAMIHARRIS856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your terrific review!

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