Gettel Toyota of Bradenton - Service Center

Monica is an asset for the company. . thank you !! Monica for your professionalism!!!! And you’re caring. For us. . thank you !! Monica for your professionalism!!!! And you’re caring. For us. More

This was initial service for a new vehicle. I was told it would take 30 minutes. I arrived at 1:00 for a 1:15, and schedule my work day with some padding just in case. At 2:45 I asked what w I was told it would take 30 minutes. I arrived at 1:00 for a 1:15, and schedule my work day with some padding just in case. At 2:45 I asked what was going on and after a few minutes I was told it would be another hour! I was offered a ride back to work (30 minutes) and they’d bring me back at 5:00 ( another 30 minutes) so I declined. About three minutes later a guy walks over, tells me my car just got in the bay (3:00!!!!) and it will be 15 minutes. That’s just not ok. More

Gettel Toyota did an awesome job of fixing my car. DAVID is the best!!!!!! They also helped me deal with my insurance company DAVID is the best!!!!!! They also helped me deal with my insurance company More

Service tech was very rude and condescending to my wife. Our last visit was told we might want to get breaks worked on, but decided at the time we could not do it. This time around breaks never mentioned bu Our last visit was told we might want to get breaks worked on, but decided at the time we could not do it. This time around breaks never mentioned but you need tires, oh and a part that replaced a year ago is bad. It didn't get replaced this time because she waited almost 3 hours for a routine maintenance check and Service. When I bought the car I was told we had a warranting that lasted till May of 2028 unlimited miles. They are now claiming I'm out of service calls and my warranty is over. Oh and if we want that part replaced we have to do so before July 22nd it's the window washers divert value. You had the car for 2.5 hours could have done it then. Very questionable practices not happy. Would they have done this with me there or was it because of my wife there alone. More

Was good ,but one of my tires missed one cap in the tire. I need one I need one More

Excellent! !! I am 100% satisfied!!! I received very professional and friendly service, you have a great Toyota team!!! !! I am 100% satisfied!!! I received very professional and friendly service, you have a great Toyota team!!! More

A lot faster than usually Chris informed me I still have more free oil changes and tire rotation more free oil changes and tire rotation More

Overall good. Timely and as expected I liked the video he sent the next day Timely and as expected I liked the video he sent the next day More

The Service was done in a reasonable time and my advisor was friendly and kind. was friendly and kind. More

Excellent all the way around. I am loyal to this dealership for over 20 yrs now I am loyal to this dealership for over 20 yrs now More