Gettel Toyota of Bradenton - Service Center

The repair took at least twice as long as estimated. When I called to get updates no one called me back so I had to call again. Then the paint job on my car has a run in it when I did finally get the ca When I called to get updates no one called me back so I had to call again. Then the paint job on my car has a run in it when I did finally get the car back More

You guys are always good to me and my car, but I never had such a wonderful service person who took the time to explain everything and take the time to check on my file and tell me the right information. had such a wonderful service person who took the time to explain everything and take the time to check on my file and tell me the right information. More

Service rep, Steve was very knowledgeable and helpful. My service has always been top rate and on time. My service has always been top rate and on time. More

Nice place…. Nice, competent people, very courteous, place was clean and very accommodating to sll Nice, competent people, very courteous, place was clean and very accommodating to sll More

They are awesome good communication and great work I really appreciate the time they took with me. really appreciate the time they took with me. More

This is a dealer that you can trust onest people I will come back any time come back any time More

Verry good and monica was awsome Verry polite and took care of everything we needed care of everything we needed More

Very pleasant to work with - need name correction on order in system; Change “OCommor” to “OConnor” order in system; Change “OCommor” to “OConnor” More

I have been pleased with the greeting of the staff. So friendly & courteous. Helpful & kind So friendly & courteous. Helpful & kind More

On April 22 I had an oil change done in my car. At that time I was informed by Christopher that I need 4new tires. I requested a quote which I received for the tires and an alignment. I schedule my At that time I was informed by Christopher that I need 4new tires. I requested a quote which I received for the tires and an alignment. I schedule my car for the service for April 29 at 7:15am. Meanwhile I went to another dealership to get a quote so I could compare prices. That dealership informed me that the quote Christopher gave me was not for the correct tires for my car. On April 22, I went back your dealership and spoke with Christopher who confirmed that the quote he previously gave me was in fact the incorrect tires. He then presented me with a new quote that was almost $100 more and said my appointment time would have to be moved to 10-10:30 to allow time for the delivery of the tires. When I questioned about the increase he said he would see what he could do about maybe getting me a coupon but that the computer made the mistake. On April 29 I arrived at the dealership at approximately 10:15 am. I was greeted by Christopher who was not going to do anything about the increase of the price until I told him I was not going to have the service done and I would take my business elsewhere. At that time he did adjust the price to just a little over the original quote. I then agreed to have the service done. At that time, he told me it would take about 2 hours. My car was completed at about 2:15 pm. That was 4 hours that I waited at the dealership. Several times I was told that it would be just a little longer! Very frustrating and very disappointed😡. My husband bought a new truck there in 2017 and I bought my car in 2018. We have had all of our service on both vehicles completed there. I am certainly having second thoughts regarding the future. More