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Gettel Toyota of Bradenton - Service Center

Bradenton, FL

4.4
1,623 Reviews

1,623 Reviews of Gettel Toyota of Bradenton - Service Center

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April 14, 2023

Robert was very courteous and polite. The waiting area was clean and spacious. I would highly recommend the service department. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Reyes
Apr 15, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your terrific review!

April 14, 2023

The service person I dealt with was professional, patient and a pleasure to deal with. The dealership is excellent very comfortable. More

by ward.paul772@gmail.com
Service Time
Recommend Dealer
Yes
Employees Worked With
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Apr 15, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your fantastic review!

April 14, 2023

Very pleased with service and communication. We would highly recommend Gettel Toyota to friends and family. More

by Jann L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Tetrault
Apr 14, 2023 -

Jann L responded

Very pleased with service and communication We would highly recommend Gettel Toyota to friends and family.

April 13, 2023

Matthew Bittenhoff is a horrible customer service representative. He insulted me for using a coupon, and then he didn’t even apply the discount. More

by ROGERSWHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Bitterhoff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2023 -

Gettel Toyota of Bradenton responded

We apologize for your negative experience here with us at Gettel Toyota of Bradenton. Our goal is for everyone to always leave with a huge smile. Please call and ask for customer relations department 941-756-5511. We would like to gather a little more information about your visit. Thank you.

April 13, 2023

Always professional. Always friendly. Very advanced service and the attention to detail is always excellent More

by NMCGRATH72@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Service guy with tattoos. Service guy with strong Spanish accent. Front desk woman in the service department. Sorry. Don't know names
Apr 15, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your marvelous review!

April 13, 2023

I have always had my cars serviced at Gettel , cause service is excellent, polite informative! More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Reyes
Apr 15, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your amazing review!

April 13, 2023

A simple oil chance required a two and a half hour wait and the cost was much higher than I anticipated. More

by KIMHIGGS@AOL.COM
Recommend Dealer
No
Employees Worked With
NA
May 13, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your review and feedback. We apologize for the wait time! We are aware and working on the issue. Please call and ask for customer relations 941-756-5511 if you have would like to discuss further issues. Thank you.

April 12, 2023

Fixed my 4Runner and offered a discount since I had to wait 4 hours on my previous visit. Much appreciated! More

by davepsu91
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your outstanding review!

April 12, 2023

Very professional treat customers with respect and kindness Everything went as per schedul. Love the Dealership More

by gregdg09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your wonderful review and kind words!

April 12, 2023

The repair work was scheduled for one week however it took 2 and half week and still pending a trim to be installed (back ordered?). No communication from the shop on the delay or time extension during More

by Ling
Recommend Dealer
Yes
Employees Worked With
Dave Ridgway
May 13, 2023 -

Gettel Toyota of Bradenton responded

We apologize for your lack of communication from the body shop. We have passed your review and feedback to the management team. Please call and ask for customer relations so we can gather a little more information 941-756-5511. Thank you.

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