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Gettel Toyota of Bradenton - Service Center

Bradenton, FL

4.4
1,624 Reviews

1,624 Reviews of Gettel Toyota of Bradenton - Service Center

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February 23, 2023

The service was good and I like that they got me an Uber to take while my car was being serviced. More

by Mia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Voris
Feb 23, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your marvelous review!

February 23, 2023

Tech was helpful and answered all questions. Did not rush through explanations and was thorough. Waiting area was clean, spacious and offered good assortment of refreshments while you wait. More

by djs713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jillian - she was in training
Feb 25, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your wonderful review and kind words!

February 23, 2023

It took almost 3 hours for me to get an oil change on a car that is too long to wait More

by Yeisley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your review and feedback. We are aware of the lengthy wait times and we are working on fixing the issue.

February 23, 2023

I will never do business with this dealership again. Phone calls were never returned. Lied to continuously about car status. Very poor Management. Placed on hold for 45 minutes in order to talk to live More

by LSM860
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Tetrault
Apr 21, 2023 -

Gettel Toyota of Bradenton responded

We apologize for your negative experience here with us at Gettel Toyota of Bradenton. Please call and ask for Customer relations so we can gather a little more information 941-756-5511. Thank you.

February 23, 2023

Chris T was great, the waiting area is comfortable & the coffee is actually good! I will continue to use this dealership. More

by ariesel_s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your fantastic review!

February 23, 2023

The service technician was nice and he had me out of the dealership in less than an hour and a half time which she told me it would be More

by Noranne hutcheson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Gettel Toyota of Bradenton responded

Thank you so much for your awesome review! We are so happy we were able to get you going in less time than expected.

February 22, 2023

I waited too long for an oil change and the Maintenance required light was not even reset . Also no sticker to indicate when next oil change is due. Also they were supposed to wash car and never did. Hopef More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Bitterhoff
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2023

Thorough and professional service. Clean and comfortable waiting area. I intend to return for future service. More

by pg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Voris
Feb 23, 2023 -

Gettel Toyota of Bradenton responded

Thank you so much for your marvelous review!

February 21, 2023

It was my first time having my vehicle serviced by Gettel and it got off to a rocky start. I did not know how your service line worked and the employee I talked to was less than friendly. My oil change and More

by KT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Bitterhoff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your review and feedback. We are passing your review to management so they are aware your issue was not addressed. Please call and ask for customer relations 941-756-5511 so we can gather a little more information. Thank you.

February 20, 2023

Promised to have my car painted, and followed through . The loner car fit all expectations and filled my needs . Thank you . More

by RALPHFS2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Body
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Grigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Voris, Robert Reyes
Feb 20, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your marvelous review! We are so happy everything worked out perfectly.

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