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Gettel Toyota of Bradenton - Service Center

Bradenton, FL

4.4
1,623 Reviews

1,623 Reviews of Gettel Toyota of Bradenton - Service Center

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January 12, 2023

3 hours is way too long for an oil change and tire rotation. I even had an appointment. They also came out with a list of things that needed to be done with my vehicle, some of which I had done in t More

by Katy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Gettel Toyota of Bradenton responded

Thank you so much for your review and feedback. We apologize for the wait time and we are aware of the issue. We are working on those issues. Matt is the best!

January 11, 2023

Rental car and insurance not kept in the loop. I received numerous phone calls for payment on rental because they didn’t know if I still had the car or not because insurance wasn’t updated. Had to More

by Tammie.peer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Tetrault
Feb 18, 2023 -

Gettel Toyota of Bradenton responded

Thank you so much for your review and feedback. We apologize you had to bring the car back in and the lack of communication between us and the rental and insurance. We have passed along your review to management so we can make sure this does not happen again.

January 11, 2023

Very Slow for a simple oil change and tire rotation. Waited 20 minutes before anyone showed up. More

by ringersranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Jan 14, 2023 -

Gettel Toyota of Bradenton responded

Thank you so much for your terrific review! We are aware of the longer than usual wait times and we are working on fixing the issues.

January 09, 2023

My car was returned promptly with all needed work completed well. It was also clean. More

by howbro56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Grigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your terrific review!

January 09, 2023

The work was well done and professional. The customer service was great as well. I strongly recommend Gettel Toyota. More

by WLAMBERT384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your awesome review and kind words!

January 09, 2023

This dealership took care of me when I was there. I am a five year customer and will keep coming back. More

by ABRAHAM06_BARRERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Gettel Toyota of Bradenton responded

Thank you so much for your fantastic review and continued loyalty!

January 09, 2023

A bit pricey: but, top notch service, comfortable waiting area with vending machines, tv, hot coco & friendly staff. More

by Ed from ellenton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Gettel Toyota of Bradenton responded

Thank you for your awesome review!

January 09, 2023

After buying five cars from what is now Gettel of Bradenton I have watched the dealership grow and mature into the new facility. The professional service agents are a team and they keep things moving More

by djsara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Gettel Toyota of Bradenton responded

Thank you so much for your wonderful review and continued loyalty!

January 07, 2023

Wait time was unacceptable. 2.5 hours for a oil change. In talking with other customers they had the same issue More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica Bailey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2023 -

Gary responded

Na

January 07, 2023

It’s very clean and employees are very respectful, informative and friendly. I only take my Toyota to this location. More

by Prb622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Gettel Toyota of Bradenton responded

Thank you so much for your amazing review and kind words!

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