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Gettel Toyota of Bradenton - Service Center

Bradenton, FL

4.4
1,618 Reviews

1,618 Reviews of Gettel Toyota of Bradenton - Service Center

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October 31, 2022

It was suggested and recommended by my Insurance agency that I take my vehicle to Gettel Collision Center and in spite of the staff being overwhelmed by the vast inventory of vehicles needing body work and More

by onemanandajeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hessel, David Ridgway
Nov 19, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your awesome review!

October 31, 2022

I had an appointment for a 35000 mile service. It waited over 2 hours. It was an appointment you made, if you know you were running behind, it would have been nice if I was told I would have resc More

by HOLDREAD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sabrina Manning
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2022 -

Gettel Toyota of Bradenton responded

We apologize for your longer than usual wait time. We are aware of the issue and we are working on the issue.

October 30, 2022

Great service and customer attention. Waiting time was less than expected.I love how he explain what was done in my vehicle. Thanks. More

by EMPORIAN2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your awesome review!

October 30, 2022

Sabrina is effective, very knowledgeable, helpful in understanding and explanation of services. Very pleasant visit every time I visit dealership. More

by MARKAP1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your terrific review! Sabrina is the best!

October 29, 2022

Easy to book the appt online. Quick, friendly greeting when I arrived. The service rep. was quick and efficient and explained whay the recommended service would be and the reasona More

by MTLIEB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Ledezma, Steven Voris
Nov 19, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your wonderful review and kind words!

October 29, 2022

Gettel gave us by far the best price on struts compared to other Toyota dealerships. We’ll be back!!! More

by G-pa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your awesome 5 star review! We'll be here when you need us again :)

October 28, 2022

Very customer oriented. Good communication. My service writer explained the service work (20,000 mile) and was spot on for the time it would take to complete. I'm glad t More

by RealWizard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Grigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your awesome review!

October 27, 2022

Sending calls to voicemail last week was very disappointing. I left 5 messages and none were returned for 3 days!! My van was supposed to be ready for pickup over weekend and I did not get any c More

by JStoltzfus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Bitterhoff
2.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Warner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2022 -

Gettel Toyota of Bradenton responded

We apologize for the lack of communication on our parts. We have let management know that you were not contacted in a timely manner. If you have any other issues please call and ask for customer relations 941-756-5511 thank you.

October 27, 2022

Took over two and a half hours just to do an oil change even though I had an appointment More

by SSTEIN9282
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Voris
Oct 29, 2022 -

Gettel Toyota of Bradenton responded

We do apologize for your longer than usual wait time. We are aware of the issue and we are working hard to fix the issue.

October 26, 2022

Brought vehicle to body shop for repairs due to hurricane Ian They got the job done in a very timely manner The truck looks just like the day I bought it Thanks all !!!! 😁 More

by LISABLMT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ridgway
Oct 27, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your fantastic review! So happy we could help!

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