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Gettel Toyota of Charlotte County

Punta Gorda, FL

4.6
2,536 Reviews
Gettel Toyota of Charlotte County opened its doors a few years ago in 2017. But don’t let the small amount of time we’ve been open fool you — we carry the Gettel family name, which means we exceed customers’ expectations with outstanding resources and small-town values. It’s also helped that we do our best to give detailed training to each and every staff member that joins our family, and have stayed in contact with our 19 sister dealerships across Florida to ensure we are maintaining the Gettel name.
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1801 Tamiami Trail

Punta Gorda, FL

33950

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Showing 2,536 reviews

April 23, 2024

We had a really good experience with all of the people we came in contact with from the receptionist, sales dept, management and finance. More

by zacko2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Brutus
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhiannon Mayer,
April 22, 2024

Under warranty very fair. Pass warranty overpriced. I always feel like you look for items to add to bill. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

Worst service in any service dept I’ve been to, since Gettyl took over. 10 cars in line and 1 service advisor. Over 30 min to check in. Only had tires rotated and there for 1 1/2 hrs. Been there 3 times More

by TERRY_BARTLETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
April 20, 2024

Wisler was friendly & remembered me between visits (about 2 weeks had gone by, so that meant a lot). Not high pressured, felt he really wanted to help us. Which he did - we left with our Tacoma at a lower pr More

by tmoss
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wisler Dorcely
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

I love this dealership because I have the best service adviser and wouldn't go anywhere else. More

by jennyb_920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Desmond was extremely knowledgable and delivered directly to my house after dark and set up my vehicle to my home settings. Gettel used DocuSign for all the paperwork. I spent less than an hour at the dealer More

by b3thompson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

Fast service, very accommodating got me in before my appointment time. Will be coming back More

by SANDRAS673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

Service slow and xx extra attempted service charge for brake fluid replacement, I will never buy a another Toyota from this dealership. More

by tom7altv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Cartelli
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Gettel Toyota of Charlotte County responded

Thank you for the email. I apologize for the issue you experienced. Would you please email me your name so Ican look into this. Thanks again, Bill Finocchiaro General Manager Gettel Toyota of Charlotte County bfinocchiaro@gettel.com

Apr 18, 2024 -

tom7altv responded

The brake system is a closed system, no chance of water getting into it as the service rep suggested, just a boon-dogle to make more money

Apr 18, 2024 -

tom7altv responded

Your service policy regarding brake system flushing is a boon-doogle for you to make more money. Your service rep informed me that the flush is required because of water build up in the braking system. The brake system had better be a closed system with both water or air not getting in it, other wise you are killing are putting your buyers at risk. I've owned cars with over hundreds of thousands of mile on them not requiring brake system flushes unless there was a brake cylinder/caliper/master cylinder/brake line failure.

Apr 18, 2024 -

tom7altv responded

your respond site also stinks

Apr 19, 2024 -

Gettel Toyota of Charlotte County responded

I appreciate your email. Would you please send me your name via email so i can assist you. I apologize fore the inconvenience and will look into this issue as soon as I receive your information. Thanks Bill Finocchiaro General Manager Gettel Toyota of Charlotte County bfinocchiaro@gettel.com

Apr 19, 2024 -

Gettel Toyota of Charlotte County responded

Thanks again. I just forwarded you some information regarding brake flushes to your email. I apologize for the inconvenience and appreciate your business. Bill Finocchiaro General Manager Gettel Toyota of Charlotte County

April 17, 2024

Robert is a very laid back salesman with no pressure. I highly recommend him if you are considering buying a Toyota. More

by newtls2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Gilpin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

I didn't feel pressured and left feeling I got a good deal on a great car. More

by jeffb16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sage Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.