Gettel Toyota of Lakewood - Service Center

I like coming early when it’s not crowded. The waiting area is comfortable and the service managers are pleasant. The waiting area is comfortable and the service managers are pleasant. More

Jorge made our experience enjoyable and was helpful in meeting our needs for the necessary service meeting our needs for the necessary service More

Great communication with me about what was needed to fix my 20 year old truck my 20 year old truck More

They were very helpful and got me in and out of there in no time. I didn’t even have an appointment. no time. I didn’t even have an appointment. More

Fast and curtious service very knowledgeable and informative. I will always come back for my services informative. I will always come back for my services More

The service writer was very good. He explained everything that was happening and gave updates as to what was happening and when it should be completed. I was a little surprised that t He explained everything that was happening and gave updates as to what was happening and when it should be completed. I was a little surprised that the vehicle was not washed but then realized from years back when we had owned another Toyota that you had stopped doing that. More

Patrick F. Was very helpful and he ordered my part and got it in a timely manner Was very helpful and he ordered my part and got it in a timely manner More

You are treated like cattle. Nothing spectacular about this place at all. When you pull in I saw at least 5 workers standing around talking yet had to wait 10 minutes to talk to Nothing spectacular about this place at all. When you pull in I saw at least 5 workers standing around talking yet had to wait 10 minutes to talk to my service advisor??? My advisor was nice however the overall feeling of this place makes you feel like they are moving you in and out with no regard for the service aspect. Will buy Audi again… never from here! More

I felt the service manager didn’t listen to me re the unusual circumstance I’m experiencing with my car. I left a voice message and a text with the details which I think he ignored. I will continue to mo unusual circumstance I’m experiencing with my car. I left a voice message and a text with the details which I think he ignored. I will continue to monitor the tire air pressure issue so I don’t get stuck on the road. More

Everyone I dealt with was wonderful, especially my service advisor, Michelle. They were able to get me in last minute and my wait time was minimal. The facility was very nice, also. Plan on using t service advisor, Michelle. They were able to get me in last minute and my wait time was minimal. The facility was very nice, also. Plan on using them for all my future service needs, More