Giles Nissan Lafayette
Lafayette, LA
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I would recomment Giles to anyone in a heartbeat! Whalen Briscoe was the best salesperson I have ever dealt with at a car dealership!!! He was awesome, caring and very imformative when showing me how Whalen Briscoe was the best salesperson I have ever dealt with at a car dealership!!! He was awesome, caring and very imformative when showing me how to work all of the bells and whistles on my new Nissan Rogue. Chris Louwien, the sales manager, was also very helpful, professional and caring about what I needed. And Thomas Miller was very informative and answered any questions I had while signing my paperwork. Thank you all!! More
Ashley is the best. Couldn’t ask for a better advisor. She goes above and beyond to help. Great customer service. Thanks Ashley and Giles. Couldn’t ask for a better advisor. She goes above and beyond to help. Great customer service. Thanks Ashley and Giles. More
If you are a woman and would prefer to speak with a professional and not sexist aggressive disrespectful person like Ryan Leblanc the “President” of giles auto and something at this little dealership. professional and not sexist aggressive disrespectful person like Ryan Leblanc the “President” of giles auto and something at this little dealership. Steer clear if you don’t appreciate misogyny and dismissive treatment over safety concern. More
Arrived for appointment on March 23, 2022 for a partial 60,000 needing only cabin filter, brake fluid change, undercarriage steering inspection and a continuous engine shutter and idoling problem. The oil 60,000 needing only cabin filter, brake fluid change, undercarriage steering inspection and a continuous engine shutter and idoling problem. The oil change was not due for another 2,000 miles. The technician said I needed an oil change and my car was totally unsafe to drive because of the brakes. “Brake petal goes all the way to the floor. No leaks detected.” That is a lie! My brake petal has never touched the floorboard. It stops just after the accelerator petal. No inspection was noted about the undercarriage inspection. Lies, greed, deception, intimidation are not going to work. My car was found by me parked away from the dealership. I was not notified they had done that by the service department. I will not be back. More

