Gillman Honda Houston

I visited Gillman Honda for buying Pilot. Sale Consultant Mr Suddiqui and his Manager both were professional and friendly. Mr Suddiqui promptly showed me all trims of pilot, various features and helped throu Mr Suddiqui and his Manager both were professional and friendly. Mr Suddiqui promptly showed me all trims of pilot, various features and helped throughout in the buying process without undue pressure. Overall experience was great and I think I got good deal. More

Adrian was so friendly and helpful. We purchased a Honda Pilot and are very happy about the experience. We went to Honda of Katy and we walked two times. We purchased 2 cars for Grillman already. The num Pilot and are very happy about the experience. We went to Honda of Katy and we walked two times. We purchased 2 cars for Grillman already. The number car is will be with Gillman also. The internet director Nang and Finance manager Sherman were very helpful. Thank you again. Adrian deserves a raise. More

I was shopping for a CR-V via internet sale depts at various dealerships in Houston. CJ at Gillman Honda addressed my concerns and price range with no hidden fees or long speeches about how other dealer various dealerships in Houston. CJ at Gillman Honda addressed my concerns and price range with no hidden fees or long speeches about how other dealerships try to charge hidden accessories and such. Also, when I shop for vehicles through my email, I prefer that none of the dealerships call me and just email me their responses. CJ was the only person who actually respected my wishes regarding how to contact me if he had questions or concerns for the vehicle. All the other dealerships called me and kept me on the phone for about 1 hour each time telling me all kinds of things I did not want to discuss over the phone. CJ was straightforward and quoted me a drive out price after two email exchanges and when we went to the dealership to get everything settled, we test drove without any pressure or concerns, and got out of the dealership in about 2 hours (which is quite a plus for us since we have spent sometimes 4-6 hours in other dealerships). Additionally, we ended up seeing some scratches on the tint of the back of the CR-V rear window prior to us driving out of the lot...CJ told us to come back the following week to get it repaired free of charge (their service dept was closed by the time we finished purchasing the vehicle). When we came back the following week, it was quick, efficient, and no hassle. We were very pleased with the no hassle philosophy of the dealership and CJ. Another item that always makes me decide on whether to go back to a dealership or not is the follow up regarding the license plate. Most of the dealerships we purchased vehicles from do not follow up regarding the receipt of the license plate. Gillman was different...they called me and sent a letter to inform me that the license plate is ready for pick up. I definitely recommend this dealership! More

Mr. Abdel, Thank you kindly for the follow up and Mr. Abdel, Thank you kindly for the follow up and email. I came by this morning to service my wife's Odyssey hoping to see you; I just wanted to t Mr. Abdel, Thank you kindly for the follow up and email. I came by this morning to service my wife's Odyssey hoping to see you; I just wanted to thank you once more for all of your efforts in making our Honda Pilot purchase a memorable, hassle-free experience. I was told by other staff members that you were coming in later since you were closing this evening, so sorry that i missed you. My family and I have purchased Honda cars from Gillman Honda dating back to 1989 and continue to come back to Gillman due to the friendly service. Not only friendly service, but the entire staff at Gillman sincerely cares, takes interest, understands our feelings and goes over and beyond to take good care of us. It starts from the top and trickles all the way down to all staff members. Mr. Gillman has done a wonderful job and continues to do so always. Please ensure that we are Gillman customers for life, there is no reason to go elsewhere. All of our needs are addressed and well taken care of. It is safe to say that we are in good hands at Gillman Honda and that should be every customers motive and feeling that they will get when they walk in. Please convey our regards to all staff members especially to Mr. Ghazi, Mr. Johnny, Mr. Asim, etc. I do not have Mr. Gillman's contact info, so please forward this if possible. I will be there tomorrow by 2pm to have the pinstripe applied on the Pilot, please let me know if they are any changes of plans. As for the survey, you will get nothing but good remarks and constructive, positive feedback from us. Thank you kindly for all of your assistance, take care and have a great day.... Regards, Hitesh & Jagruti Patel More

We had a really bad experience in the past when we purchased a 30,000 dollar Accord with this specific location. The sales person who sold it to us told us if we had any issues we can always go back t purchased a 30,000 dollar Accord with this specific location. The sales person who sold it to us told us if we had any issues we can always go back to him and he'd help us, but after driving it off the lot we started hearing some sounds coming from the car. We took it back to the same sales person and we left our car with him for a few hours. After getting it back, we still heard the same sound. We took it back and this time left it there for a whole day. Then we told him we were stll hearing the same sound and he said it was just bad luck, but it was a completely new car. We took it to maintenance ourselves and the people there were able to fix it and the sound was gone. This sales person didn't care to look thoroughly enough to find the issue so we had to do it ourselves even though the warranty states that all of these things were covered. BUT this time around we went to Suman and Johnny and they treated us well. They were respectful towards us and tried to work with us to give us the best price they possibly could give us. Suman even gave us a mini colored paint for our 2009 Honda Accord complimentary! I will be going back! Thanks! More

My thanks go to Gillman Honda Southwest in general, and to Raymond Kin Man Yu in particular. During the past two years, I have been to many dealerships to buy cars for my family and company and talked to a to Raymond Kin Man Yu in particular. During the past two years, I have been to many dealerships to buy cars for my family and company and talked to a great number of salesmen or saleswomen, including sales managers. In my mind, Raymond understands customer's needs more than anybody does and he tries his best to satisfy his customers by all means. As an employee, he reasonablly upholds Gillman Honda's policy and interests; as a friend and a human being, he has been very friendly, very truthful and very helpful to customers. I must say he is a trouble shooter and makes everybody happy to accept the final result. That's why I went to Gillman Honda Southwest and bought Honda Pilot on April 28, 2009, and Honda Accord on December 20, 2010, both with great help from Raymond. That's why, During the past two years, I introduced my friends and colleagues to Gillman Honda and contact with Raymond. That's why I chose the above outstanding grades to recommend Raymond Kin Man Yu who is a very professional, very helpful person to work with. That's why I always buy from Gillman Honda in Houston for my family and company. More

Mr. CJ Jackson has been honest and forthright in dealing with me, a customer. He is a trustworthy and reliable sale person, and a gentleman. He was friendly and straightfoward not only in sales, but also with me, a customer. He is a trustworthy and reliable sale person, and a gentleman. He was friendly and straightfoward not only in sales, but also in handling customer service needs after the sale. I will recommend him to my friends, who are buying cars. More

I chose the above outstanding grades because the salesperson, Paul Bagino, was very professional, very friendly, very truthful and made the whole experience fun, instead of the dreadful chore which salesperson, Paul Bagino, was very professional, very friendly, very truthful and made the whole experience fun, instead of the dreadful chore which buying a car usually is. Kimberly Williams on the financial side was also an outstanding person to work with. She explained everything very clealy and we enjoyed the tiime we spent with her. We also met Lonnie Sabbath, the Sales Manager who took an active interest in the sale and who took the time to explain a number of issues to us. It's a great group. That's why we always buy from Gillman Honda in Houston. More

My saleman was excellant and all the other women and men working at Gillman were great. I would remind Gillman to all my friends and relatives. I bought my vehicle the same day as I went in to look at the H working at Gillman were great. I would remind Gillman to all my friends and relatives. I bought my vehicle the same day as I went in to look at the Honda's. My husband used to purchased all the vehicles for us. I am very pleased so far with my Honda Pilot. It was my first vehice I ever purchased.Keep up the good work More

My experience this "go-round" with Gillman Honda Southwest was a very positive one and surpassed the good experience that I had had with my last purchase there over ten years ago. My particular Sal Southwest was a very positive one and surpassed the good experience that I had had with my last purchase there over ten years ago. My particular Sales Consultant, Don Lovett (1) introduced my to the new Honda models that I was interested in considering, (2) listened to what my particular interests were, (3)searched through the current inventory to find a car fitting my general specifications, (4)was willing to locate in a regional database to locate the car fitting my particular and specific requirements, and (5) was willing and flexible to work with and consider my particular purchase price limitations. He introduced me to the Sales Manager who took a particular interest in my situation and seemed to work easily with Mr. Lovett in offering assistance should Mr. Lovett not be available at any time during the purchase process. I do not purchase cars very often, as evidenced by the fact that car I was replacing was over ten years old with 408,000 miles; however, in reviewing the process I just completed with the purchase of my new car, I have nothing short of sharing that was I feel it was a very positve (great) experience. This was in large part a consequence of not being hurried, but supplied with the information and assistance provided by Mr. Lovett. More