Gillman Honda Houston

Why? Very very professional. My wife and I haven't purchased a car in 10 years and were very reluctant to enter an auto dealership. We were very surprised to find that at Gillman Honda we were treated purchased a car in 10 years and were very reluctant to enter an auto dealership. We were very surprised to find that at Gillman Honda we were treated exceptionally well and never pressured. They allowed us to see & test drive many different cars and successfully answered questions about each one. Their available selection is extensive and thorough. And even if you opt for an option (e.g. rear spoiler as we did), expect it to be installed immediately( our spoiler took <1 hr). The pricing is unbelievable. The prices listed on Gillman's website are right at average according to www.truecar.com for the Houston area, but once I informed them that financially I would need a lower price to purchase the car, they immediately got to work calculating a more fitting price for me. Given how well our experience went, I can't believe we waited this long to purchase a car! More

Raymond was very helping from providing price quote over the email then meeting in person. Very clear and straight forward on price and detail on explaning the function of the car. Very friendly. Overall the email then meeting in person. Very clear and straight forward on price and detail on explaning the function of the car. Very friendly. Overall, a great experience purchase a new vehicle. Thank you More

On November 29th my husband was in an accident on the Katy Freeway, not his fault but our 2004 Honda Pilot was totalled. We turned to Gillman Honda Southwest since we had purchased our 2004 Pilot from th Katy Freeway, not his fault but our 2004 Honda Pilot was totalled. We turned to Gillman Honda Southwest since we had purchased our 2004 Pilot from them. They made it a priority to get us into another Pilot quickly and not just a Pilot but a beautiful loaded Limited Edition Pilot!! I couldn't believe how quickly they made it happen. We plan to purchase a sedan also within the next year and I wouldn't go anywhere else to buy it. Thank you all for your extraordinary efforts and kindness. You have us as loyal customers forever!! More

Jason Le and his boss Johnny has given us a great purchase experience thanks to their professionalism, friendliness, patience and enthusiasm. They worked with us to find a car that fit our budget and purchase experience thanks to their professionalism, friendliness, patience and enthusiasm. They worked with us to find a car that fit our budget and worked to find the best financing option for us. Thank you Jason and Johnny. We will definitely refer friends over. More

Selected car by internet, had a "bait and switch" pulled by Toyota and Ford, called C. J. and agreed on model and price over the phone. When we got to the dealership, car was waiting out front to test driv by Toyota and Ford, called C. J. and agreed on model and price over the phone. When we got to the dealership, car was waiting out front to test drive, no haggling over price, everyone was great. More

I want to take the time to brag on "MY DEALERSHIP", I I want to take the time to brag on "MY DEALERSHIP", I went into Gillman Honda needing a reliable used car with no expectation of the superior servi I want to take the time to brag on "MY DEALERSHIP", I went into Gillman Honda needing a reliable used car with no expectation of the superior service I recieved. Alex and Adrian are the epitomy of customer service. I had put off going car shopping for 2 weeks just because I didnt want a salesman telling me what I needed.....this was the first time I had went in told them what I could afford monthly and what i could put down, there was NO HAGGLING, NO UPSELLING, JUST HONESTY and a list of cars that were within my budget. I have recommended them to three other people needing a car and gave them my story and that is their first stop when they decide to make a purchase.......This dealership should be the training module for ALL dealerships. Hondas CEO should give these guys one hell of a gift basket for Christmas. Sincerly, Janette Thrasher More

This was my best vehicle buying experience ever. I was shopping for my daughter a car and decided to try Gillam Honda Southwest after receiving a recommendation from my co-worker, a previous buyer from Mr shopping for my daughter a car and decided to try Gillam Honda Southwest after receiving a recommendation from my co-worker, a previous buyer from Mr. Raymond Yu. After making an initial email contact with Mr. Yu, we quickly got down to business and it was only a matter of test driving and confirming the deal. Raymond Yu was friendly, professional at all times, had answers to all my questions and handled the entire transaction in a personal manner, making sure that all the details were covered. The entire dealership staff was courteous, hard working and truly interested in my satisfaction throughout the process. Greg B., the General Manager of the dealership, stopped by while making his rounds and ask how we were doing and if everything was going OK. After I told him things were not just Ok but great, he introduced himself and said he was glad we were enjoying our experience and to let him know if there was anything he could do to help. That was a first for me in 30 years of buying new vehicles. I'll certainly recommend Gillman Honda Southwest to my friends and family. More

Unfortunately, upon purchase of a 2010 Honda Accord, I found that after one day's use of the car, I was having back pain due to the seat design, and would be unable to use and remain in the car. This pres found that after one day's use of the car, I was having back pain due to the seat design, and would be unable to use and remain in the car. This presented a very difficult problem for all involved. My sales representative, Irshad Hussain, handled the situation in a very calm, patient, and understanding manner. I was thrilled when Lonnie, the general sales manager, was able to seamlessly handle all the paperwork, enabling me to transfer my purchase toward a Honda Crosstour which would take care of the seating problem. I am very aware that this solution is not at all typical, and Gillman Southwest went well above and beyond what probably any other dealership would have done in order to make me happy and satisfied with my purchase. I have been extemely satisfied with all services received from Gillman Honda Southwest, and give them my highest rating and regards for their handling of the matter. They all get a 5+++ from me! More

Mr. Robert Doolittle is one of the nicest salesman, and gave us excellent service. We had a very pleasant experience with the whole purchase, including car tour, feature introduction, information presentat gave us excellent service. We had a very pleasant experience with the whole purchase, including car tour, feature introduction, information presentation, test drive, buying and finance processes. We love the 2011 accord we bought. Mr. Robert Doolittle is also kindest enough to deliver the new car our place. More

We purchased a 2011 Honda Odyssey and from start to finish the service that we received was outstanding. We had to special order the vehicle and we were updated on the shipping status regularly and it finish the service that we received was outstanding. We had to special order the vehicle and we were updated on the shipping status regularly and it arrived before the expected date. An absolutely beautiful vehicle. When we picked it up, we were given a tutorial on how to use all the features. Bao was so patient and went through everything with us and made sure that we understood everything, thanks Bao. It's amazing how much time the entire staff spent with us and everyone assured us that they would be available if we had any questions, concerns or needed assistance with anything. I have never before had such a pleasurable experience buying a vehicle. There was never any pressure while we were looking for the vehicle, the salesmen were very honest and Kimberly went through all the paperwork making sure that we had been informed of everything. Stacy and Mike were amazing and made sure that we were kept updated about the shipping. We will recommend this dealership to all our family and friends. We have given the highest rating across the board for this dealership as we felt like we were dealing with family and are we are so grateful for everyone's help and assistance. Sincerely, Don & Peggy Wiesner More