Gillman Honda Houston - Service Center

Cheating customer Today I went to do recall and oil change on my Honda Odyssey. They text there was no transmission fluid in the transmission at all. I went back to the Today I went to do recall and oil change on my Honda Odyssey. They text there was no transmission fluid in the transmission at all. I went back to the shop that I did the service. They take out the whole gallon oil from transmission. I think the dealer try to cheating customer $135 to change transmission oil again. Next time I don't even know I should go back to dealer to do services anymore. More

Gillman Honda SW Service Center is AWESOME!!! Two weeks ago my car had a flat. AAA came over and put my donut on so I could get to Gillman to get my tire fixed. Ralph met me at my car and I told Two weeks ago my car had a flat. AAA came over and put my donut on so I could get to Gillman to get my tire fixed. Ralph met me at my car and I told him my situation. I also explained to him I was hoping to get the tire fixed and not replaced. He did a short assessment and told me he would write it up as a repair put it looked as if I would have to get another tire. A new tire was NOT in my immediate budget ??. After assessment he sent me Cory. Cory explained everything to me and laid out my options. Now let me explain, I needed my regular maintenance as well on this visit and now it looked like I needed a new tire. While I was waiting, I had looked up Gillman service coupons and showed them to Cory. He used my phone to forward the coupons and printed them out to use with my service. I was back on track!!They fixed my tire, maintenance my car and gave it a wash and I was out of there . Ralph and Cory were a great tag team and I was blessed to encounter them that morning. Thank you Gillman for wonder customer service because its definitely hard to find these days!!! More

Terrible Experience. Very Disappointing. This is the worst dealership ever dealt with. Purchased a vehicle at this dealership. Dealership will not do anything for you as a past customer or as This is the worst dealership ever dealt with. Purchased a vehicle at this dealership. Dealership will not do anything for you as a past customer or as a loyal customer. Will never buy a vehicle from this dealership. Never been treated worse at a dealership. I would rate it the lowest possible rating if there was a rating lower than 1. This dealership does not prefer to recommend official Honda coupons and/or honor official Honda coupons. Highly dissatisfied. Unavailable sales advisors, rude, condescending sales advisors, and no recognition, regard, or acknowledgment for past business and purchases with this specific dealership. Charges may be put on your bill without prior explanation or justification. No other sales advisors will assist you if your service advisor is not available. They may mention to go wait for the service advisor that is gone. No or very little explanation of updates on service, service status, parts, parts updates, and no recommendations given. This dealership will not go out of their way to help you. They will do the bare minimum to get by, or they may not even solve the problems, especially vehicle service problems. Will be taking business elsewhere. Overall, a very unpleasant experience. Would never recommend this dealership to anyone. Do business with this particular dealership at your own peril. It is strongly discouraged to do any business with this dealership. More

DON'T GO HERE TO GET YOUR AIRBAG REPLACED. DON'T SIGN ANYTHING, IF YOU DO YOU ARE THEIR PRISONER. They're not going to fix your airbag IF YOU SIGN, if you finally get a rental car it will be a DON'T SIGN ANYTHING, IF YOU DO YOU ARE THEIR PRISONER. They're not going to fix your airbag IF YOU SIGN, if you finally get a rental car it will be a little Chevy car while your expensive Honda sits in the garage: no GPS; no Toll Pass; no acceleration. . BECAUSE TO GET GET YOUR RENT CAR YOU SIGN A RELEASE, AND IF YOU DRIVE YOUR CAR AFTER THAT YOU CANNOT SUE. THEY WILL NEVER HURRY TO HELP YOU IF YOU SIGN. DON'T SIGN, DRIVE YOUR CAR AND THEY WILL FIND AN AIRBAG FOR YOU. ONCE YOU SIGN YOU ARE SCREWED. CHECK OTHER DEALERS FIRST, SOME OF THEM ARE ACTUALLY PROVIDING SERVICE AND AIRBAGS. More

Jim Seamans is great! I am so thankful for an honest person like Jim Seamans at Gillman Honda Southwest. He takes great care of his people and he is the reason I continue t I am so thankful for an honest person like Jim Seamans at Gillman Honda Southwest. He takes great care of his people and he is the reason I continue to visit this dealership for service. More

Need great auto repair service? Go to Jim Seamans Wow, I am super surprised to see some people don't like Gillman Honda. Clearly they haven't met Jim Seamans. Jim is extremely honest, extremely helpfu Wow, I am super surprised to see some people don't like Gillman Honda. Clearly they haven't met Jim Seamans. Jim is extremely honest, extremely helpful and very fair. I took my car to him because the AC wasn't working and I was having issues with the starter. Many dealerships would have used this as an excuse to pay for a new AC and a new starter. Not Jim. He identified the problems as a bad battery and a hose that was leaking Freon. He fixed it at a reasonable price and got me out very efficiently. More

gillman honda express service The service advisor was really rude and when I asked him about a 10 percent discount , he got mad, started yelling at me and made some kind of jokes The service advisor was really rude and when I asked him about a 10 percent discount , he got mad, started yelling at me and made some kind of jokes about me to his friends he didn't think i heard him . This is a bad place.been coming here for years and never got treated this way I will never go there. I know the service advisor name but I will not disclose his name online.Very bad experience More

Best Car wash EVER!! I really appreciate the Customer Service at Gillman. I came in today for a wash. Just a wash. Chris in Service was right on time. He even helped c I really appreciate the Customer Service at Gillman. I came in today for a wash. Just a wash. Chris in Service was right on time. He even helped clean up the peanut spill in my car. That carwash at Gillman makes my CRV look new all over again. Thank you Chris and Thank You Gillman Honda. More

Jim Seamans did a great job! Jim Seamans provided exceptional service on my Honda Odyssey. I brought recommendations from another Honda service dealership and he honestly told me Jim Seamans provided exceptional service on my Honda Odyssey. I brought recommendations from another Honda service dealership and he honestly told me they didn't need to be done at this time (another dealership recommended a serpentine drive belt when I just had one less than 10,000 miles before). He always brings a good attitude, honesty and quality service to my auto repair. I would recommend him to anyone looking for a good experience at a dealership. More