Gillman Honda San Antonio

Best Service Department Thank you Gillman Honda San Antonio for bringing back to the service department the best Service Adviser in San Antonio Texas, Mr. Dan Tarr whose frie Thank you Gillman Honda San Antonio for bringing back to the service department the best Service Adviser in San Antonio Texas, Mr. Dan Tarr whose friendly,courteous, and service assistance has been and asset to your dealership. On these holidays, I wish you Gillman Honda personnel A "Merry Christmas" and a "Happy New Year" Ivan Thompson Jr. More

Continuous issues Purchased a 2004 honda civic with low miles. Great price,but have spent more on repairs than the cost of the car. I understand the age. But to spend Purchased a 2004 honda civic with low miles. Great price,but have spent more on repairs than the cost of the car. I understand the age. But to spend thousands and the maintenance light comes on within a month of each visit!!! Then I called james who at best was short with me- told me he has numerous hondas in everyday and told me my car needed an oil change, which I did. Still a maintenance light on. To GED up to call back again. More

Taking advantage On Aug 30 2019 my wifes 2016 Acura MDX with 44,300 miles check engine light came on and car had no power. She had it towed to Gillman Honda. They chec On Aug 30 2019 my wifes 2016 Acura MDX with 44,300 miles check engine light came on and car had no power. She had it towed to Gillman Honda. They checked it out and told her that they had to order a part and would take 4 days to get that part in. Turns out to be rocker arm oil pressure switch went bad (part # HON 37240-R70-A04 and O Ring part # HON 91319-PAA-A01). They charged her $7.56 for the rubber O-ring and $55.37 for the oil pressure switch. I wonder where they get their parts since the OEM oil pressure switch can be purchased for between $26. and $28. most anywhere online. The part that really gets me is what they charged for labor to replace the oil sensor, $300. This is taking advantage of the customer who is unaware. This oil sensor replacement should take no more than 30 minutes to replace. Total bill $62.93 parts , Shop supplies & admin fees $32.70, Lab-mechanical $300.00, Sub Total $395.63, tax $7.89 which totals $403.52. More

Baez family I want to thank Jorge Amparan for his outstanding and excellent service at Gillman Honda of San Antonio .He went above and beyond to find me the best I want to thank Jorge Amparan for his outstanding and excellent service at Gillman Honda of San Antonio .He went above and beyond to find me the best deal on my Honda Accord.He is one of the best salesman there and I highly recommend him to anyone. Thank you so much. More

Hidden Charges! I purchased a vehicle in May, much to my surprised there where hidden charges that I didn't agree to added to my contract. WATCH OUT learn from my mi I purchased a vehicle in May, much to my surprised there where hidden charges that I didn't agree to added to my contract. WATCH OUT learn from my mistake. Grab a calculator, add the price of your vehicle + sales tax+ License and all reg fees+ any other option you purchased= If this doesn't add up, contact the dealership ASAP and if they don't help contact the finance company they're also liable for fraudulent and hidden charges. If all else fails contact and attorney. I'm in step two, I've contacted the finance company as the dealership said they would refund me and till this date has NOT. BTW, they said that I didn't understand the contract instead of accepting they're liability. For anyone that thinks they where overcharged contact me I'll be happy to share my documents so you can see what I mean. More

I need another service center I'm ever comi back to Gillman We went to have a part replaced with the original parts, instead the repair job was done with a part that was not original. We were not made aware of We went to have a part replaced with the original parts, instead the repair job was done with a part that was not original. We were not made aware of this before being billed for the repair and when asked why an original part was not used "David's" response was to get us a quote for the the part we originally wanted. We went to the dealership with the understanding that repairs done there would be done using the cars original parts and not a part that can be obtained from any other auto part store. More

attention to detail If you are in the market for a new or used vehicle please see Ana Valadez at Gillman Honda. She worked very hard to get my client what he wanted. She If you are in the market for a new or used vehicle please see Ana Valadez at Gillman Honda. She worked very hard to get my client what he wanted. She made every effort to accommodate him as well. She is the person you want working your deals. She got the price that my client was looking for and on a certified vehicle. More

The same as all other dealerships My wife and I wanted to buy a 2018 Honda Accord Sport. I submitted an internet request to Gillman Honda and Kirit Khatri responded within minutes wit My wife and I wanted to buy a 2018 Honda Accord Sport. I submitted an internet request to Gillman Honda and Kirit Khatri responded within minutes with a price that was several thousand dollars less than the other Honda dealerships. We met Kirit the next day. He was very was respectful and courteous. I refused to pay $199.99 for the nitrogen in the tire add-on scam so he removed it. This was all done on a week day night and we have a 10 year old daughter that goes to school. Kirit was very understanding and told us to come back the next Saturday to finalize everything. Based on Kirit's professionalism, we filled a credit application and went home. Kirit kept us updated as to the status of application before we returned on Saturday. When the arrived on Saturday, Kirit was waiting on us with the car ready for delivery. However, the next couple of hours was a hassle to say the least. Mike "The accessories guy" came over and wasted 20 minutes of our time trying to sell us all kinds of accessories that we didn't need and never asked for. Then we finally met the most dangerous person in the dealership, the fiance manager, Vernon Quesnot. Most dealerships make most of their profit on the "back end", which is any profit made after the car sale. This includes profit through selling products and services such as extended warranties, paint protection, GAP insurance, etc. They are trained to suck money out of your pockets while making it look like they're doing you a favor. He was no exception to the rule. He printed out fiance paperwork while talking to us and telling us how he works for the customer. Included in the paperwork was all of the services cited above. He acted like the services were a part of the overall price of the car as he was itemizing everything. This raised the monthly payment of the car over $120.00. That's approximately $7,200.00 over the life of the loan. All to the dealership. I could tell he was upset when I asked him to remove all of it. I tried to be diplomatic and explained that I could buy all of the services for a fraction of the cost online. He responded by saying "You are not going to beat me." Nice. That is when I finally saw the true colors of the dealership. A pure money grab. We finished up the paperwork and took delivery of the car. However, as we were getting ready to leave, here comes Mike "The accessories guy" with one final pitch to sell us some overpriced accessories. I brushed him off and left the dealership with our new car. So there it is, Gillman Honda. The same as all the other dealerships. No better, no less. I wonder how these people sleep at night after taking advantage of the average working person. Thankfully, I only buy a car every 15 or so years, so I won't have to deal with these people again for a long time. More

Buying a Ridgeline from Ana Valadez It was very easy via the Costco buying program to get to a better price for a new Ridgeline than any other dealer in the area. I am very busy and tim It was very easy via the Costco buying program to get to a better price for a new Ridgeline than any other dealer in the area. I am very busy and time is very important to me. Ana managed all aspects of the transaction and took personal attention to make sure the car was delivered within a few hours of my purchase. Got the price I wanted on my trade in as well. More

Gillman Honda SA As a former Honda of America Mfg associate I greatly appreciate the professionalism and knowledge that Ana Valadez demonstrated when I was in the mark As a former Honda of America Mfg associate I greatly appreciate the professionalism and knowledge that Ana Valadez demonstrated when I was in the market for a new car. Ana Valadez represented the Honda values from the initial contact through post sales. As a follow-up, I asked for the opportunity to speak with Gillman Honda SA’s General Manager and expressed my appreciation for her professionalism and knowledge; and would have spoken with the Honda zone representative if on site. More