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Ginn Chrysler Jeep Dodge, LLC - Service Center

Covington, GA

4.4
122 Reviews
Call Service Center (706) 535-7281

122 Reviews of Ginn Chrysler Jeep Dodge, LLC - Service Center

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July 09, 2025

Poor Customer Service! Sad how they take advantage of the elderly!! Very Rude lady at the front !! More

by crystalsmith9877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
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Jul 11, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for sharing your feedback, Crystal. We understand your concerns regarding customer service at Ginn Chrysler Jeep Dodge Ram, and we take such matters seriously. I appreciate you bringing this to our attention and encourage you to reach out to me directly so we can address your experience. Your feedback helps us maintain our standards and improve our service. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

July 06, 2025

Always very informative, professional and knowledgeable. Had me in and out with excellent service. Thanks! More

by demetrich.moss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Jul 06, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your kind words, Demetrich! I'm glad to hear that you found our service informative, professional, and efficient. At Ginn Chrysler Jeep Dodge Ram, we strive to provide our customers with the best experience possible. We look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

July 04, 2025

They were very attentive they took me as soon as i arrived directed me to seating More

by lucky221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny bradford
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Jul 04, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We're thrilled to hear that you experienced attentive service at Ginn Chrysler Jeep Dodge Ram. Your satisfaction is important to us, and we appreciate your feedback. We look forward to welcoming you back again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

July 04, 2025

Good, professional, courtesy and kind. Good customer service, blah blah blah blah so on and so forth More

by jkthornton1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your review! We appreciate your feedback and are glad to hear you experienced good customer service at Ginn Chrysler Jeep Dodge Ram. If you have any specific feedback or suggestions, please feel free to reach out to us. We look forward to serving you again! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

July 02, 2025

It was quick and simple and customers service was was great they paid attention to what I was asking and gave me very good feedback thanks More

by armybabygirl39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shavon Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelton Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khadijha Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We truly appreciate your kind words about our quick and simple process, as well as our attentive customer service at Ginn Chrysler Jeep Dodge Ram. We're glad to hear that you received the feedback you needed. We look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

July 01, 2025

Very good customer service and the owner is an amazing person always checking with us back and forth which made the communications smoothly and pleased. Thank you Ginn and thank you Joe More

by kamal-cos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, Kamal! I'm thrilled to hear that you had a great experience with Joe at Ginn Chrysler Jeep Dodge Ram. It’s wonderful to know that our customer service and communication made a positive impact. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

June 30, 2025

Great dealership to work with parts department helps locate parts when need for my van More

by smithtopcats
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rebecca
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Jun 30, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful feedback! I'm thrilled to hear that you had a great experience with our parts department at Ginn Chrysler Jeep Dodge Ram. We take pride in assisting our customers in locating the parts they need. We look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

June 30, 2025

Great customer service. Service Department performed needed repairs and did not try to up sell additional services like another local dealer. Very pleased and will continue More

by fixitbil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Bowen, Marie Edmondson
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Jul 01, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your awesome review! We greatly appreciate your kind words about our service department and are thrilled to hear that you were pleased with your experience. At Ginn Chrysler Jeep Dodge Ram, we strive to provide honest and quality service without unnecessary upselling. We look forward to assisting you again for your future service needs! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

June 26, 2025

Best place to get your car serviced. I would highly recommend. Both service advisors, Rebecca and Maurice are great More

by zachhill11.zh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shavon Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelton Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khadijha Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Shakespeare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your review, Zach! I'm glad that you had a great experience at Ginn Chrysler Jeep Dodge Ram and that Rebecca and Maurice provided you with excellent service. We appreciate your recommendation and look forward to assisting you again on your next visit. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

June 22, 2025

Great customer service. I had a steering issue no other dealer could fix. They fixed it the first time it was brought to them. It has been weeks now and vibration has not re More

by leondturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jun 22, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review, Leond! I'm thrilled to hear that you received great customer service at Ginn Chrysler Jeep Dodge Ram and that we were able to resolve your steering issue on the first visit. It's fantastic to know that you've been enjoying a smooth ride without any vibrations. We look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

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