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Gladstone Dodge Chrysler Jeep Ram - Service Center

Gladstone, MO

2.1
71 Reviews

71 Reviews of Gladstone Dodge Chrysler Jeep Ram - Service Center

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August 31, 2019

Fast and efficient! We showed up from out of state with a radiator fan assemblyall tore up. It was replaced along with an oil change and we were out the door within an ho More

by CAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forget what I did last week so I'm no help here.
July 29, 2019

2hr oil change I went in for a oil change. I had to search for someone to help first off. Then the service lady said that she has one person in front of me, and it s More

by Landmarksucks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Woman in the service area
July 24, 2019

Gone Downhill I bought a 2103 Jeep Grand Cherokee, Overland, brand new from this dealership. I have only had it serviced here for the past 6 years and have been VE More

by jeep1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Did not get the intake rep's name.
June 19, 2019

DO NOT USE GLADSTONE DODGE, CHRYSLER, JEEP!!! We have had 2 different issues in a 3 month time period. The most recent involved an oil change. We had greasy fingerprints on our glove box and the More

by jOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon, Mike (Dean) & who ever was there when we arrived.
May 11, 2019

There when I needed them! I took my Ram 3500 in for some recall work and to have a problem with the backup direction lines on the rearview video corrected. They took care of it More

by Craig in KC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor Jordan
May 11, 2019

Mistakes made but corrected We bought our Challenger from them 3 years ago. Have had a couple issues with the service department but they have always made things right when we po More

by Lori816
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Several different ones.
April 26, 2019

Diagnostic fee $500 Took my 2004 jeep into the service center to see how much it would cost to replace my water pump for windshield , one window motor, my wiring to my dr More

by Bradp
Recommend Dealer
No
Employees Worked With
Dont know.
April 25, 2019

Too notch The Service Dept is top notch, Rachel is always straight and to the point and always finds a solution to the problem wonderful to work with More

by Pablo D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
March 31, 2019

Great service Have bought 2 vehicles here and have always had great service. Friendly staff and clean waiting room stocked with water, coffee and donuts. Well done More

by Damage26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fisher
February 24, 2019

Gone way downhill since I started going there. I regularly got my oil changed here since purchasing my 2015 Cherokee. It’s gone steadily downhill, and I’ll never go back. The waiting room was fil More

by Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Several, none of whom gave me a name.
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