1,013 Reviews of Glanzmann Subaru - Service Center
George was courteous at intake, answered my questions with logical solutions. Prior to work being performed, I was notified of additional costs that were recommended. Upon pick up I was greeted cordially with logical solutions. Prior to work being performed, I was notified of additional costs that were recommended. Upon pick up I was greeted cordially by George and when he noticed that one of my requests was missed, he immediately addressed the issue and the service tech addressed the issue. More
I was very pleased with my service this week. There were many cars coming through early in the morning. Jesse and the crew handled it with a smile. Someone connected with me and explained the procedure to many cars coming through early in the morning. Jesse and the crew handled it with a smile. Someone connected with me and explained the procedure to follow In Covid Jesse.came to my door with a smile and Continue Togo over all my needs in a calm relaxed manner. You More
Kyle ofExpress Service was fantastic. He was quick, efficient and right. Excellent service. I needed pothole damage checked and he got me right back on the road. efficient and right. Excellent service. I needed pothole damage checked and he got me right back on the road. More
Great Service The were able to take me in ASAP Also very Great Service The were able to take me in ASAP Also very courteous I would recommend them for your car needs Also did a good job Great Service The were able to take me in ASAP Also very courteous I would recommend them for your car needs Also did a good job More
Kyle was very professional when I bought my car in for an oil change this past Monday. Customer service and the service to my car are always top notch. oil change this past Monday. Customer service and the service to my car are always top notch. More
George at Glanzmann Subaru saved the day when a local oil shop accidentally drained the wrong fluid in my vehicle. He was so patient and answered a few too many phone calls from me! He coordinated payment di shop accidentally drained the wrong fluid in my vehicle. He was so patient and answered a few too many phone calls from me! He coordinated payment directly with the claims department and provided timely updates. More
Chris was very helpful when I visited the shop to do inspection! Good customer service deeds; keep it up Chris! I'll come back again! inspection! Good customer service deeds; keep it up Chris! I'll come back again! More
The appointment was for the annual car inspection and a diagnostic evaluation for an issue. Eric was the service advisor. He updated me often on the progress while I was in the waiting area. He explaine diagnostic evaluation for an issue. Eric was the service advisor. He updated me often on the progress while I was in the waiting area. He explained things to me in plain (non-technical) language that I could understand. There was also a young mother with a toddler in the waiting area. When her service was finished, I saw how he helped the mother put the baby stroller into her car. He made the little boy giggle, too. That is what makes Glanzmann's service advisors special. They truly connect with the customers--no matter what age: all the way from toddler to the elderly, like myself. More
Sam was very cordial and attentive. Taking the extra effort to ensure the loaner was available and satisfactory. Sam also took the time to respond to an unrelated text request while my vehicle was being effort to ensure the loaner was available and satisfactory. Sam also took the time to respond to an unrelated text request while my vehicle was being serviced. And in a related matter took the time make sure I was aware my vehicle inspection was due and my current Registration was expecting. Ggod man to have on the team! More