Glanzmann Subaru - Service Center

Great Service as Always I have only taken my 2014 Impreza to Glanzmann service. They always explain the work to be done, give me options, and let me know what might be coming I have only taken my 2014 Impreza to Glanzmann service. They always explain the work to be done, give me options, and let me know what might be coming up. I appreciate their honesty and professionalism. More

Dealing with Glanzmann has been painful. I brought the car in for recall work. I was told it would take 3 hours. When the car was actually ready 8 hours later I got in to see that they had put the cente car in for recall work. I was told it would take 3 hours. When the car was actually ready 8 hours later I got in to see that they had put the center console back together with a phone charger cable trapped inside. When I went back in I was told the technician had left and I would have to bring it back another day to be fixed. The same day I ordered a new key to be cut and programmed. When the key was ready my wife brought the car in for programming only to be told they had cut the key incorrectly and had to order another. As she was driving away a light on the dashboard was on so she had to return to the dealer. Seems they had turned on a 'teaching tool' and forgot to turn it off. Long story short, it has been a comedy of errors and over a month later I still don't have the new key because I can't work out a time to get it programmed when their parts department is open but not booked solid. Very frustrated for what should be a simple and straightforward process. More

Top notch service, this is my 10th year with the dealership, servicing my second Subaru. You can always trust their evaluation and recommendations. No hype, honest setup. dealership, servicing my second Subaru. You can always trust their evaluation and recommendations. No hype, honest setup. More

The team was great to work with and very thorough. They always follow up and make sure that I'm happy with my purchase. The service team really went above and beyond for me. always follow up and make sure that I'm happy with my purchase. The service team really went above and beyond for me. More

Always great service at Glanzmann! The waiting area is comfortable and lets me get work done while I wait. Friendly team and fast service. Plus I get discount coupons on service several times throughout t comfortable and lets me get work done while I wait. Friendly team and fast service. Plus I get discount coupons on service several times throughout the year. More

Prompt, polite, knowledgeable, efficient and helpful. My husband and I have bought two cars from this dealership and have had nothing but the best experience. husband and I have bought two cars from this dealership and have had nothing but the best experience. More

Outstanding from beginning to end. A service experience like no other. George was my service consultant and his customer service was top notch! Highly recommend it like no other. George was my service consultant and his customer service was top notch! Highly recommend it More

My recent experience at the dealer was excellent. Check in was smooth and the representative was very patient with me and explained everything. He was sure to properly set my expectations on the timing for in was smooth and the representative was very patient with me and explained everything. He was sure to properly set my expectations on the timing for getting my car back. He wisely helped me select he loaner type to ensure I would be comfortable. Sam is the man! More

Excellent customer service! Sam confirmed and communicated clearly all the work being done and the costs for same. Work was completed before expected. Overall a very good experience. communicated clearly all the work being done and the costs for same. Work was completed before expected. Overall a very good experience. More

Called ahead at 3p and was there by 3:15 for a quick oil change. They also checked tires etc. to assure safety. great team! change. They also checked tires etc. to assure safety. great team! More