Glanzmann Subaru - Service Center

unreliable service department This is the third time I've had service here that has taken multiple days to complete. For whatever reason, they are unable to keep to schedule. I sch This is the third time I've had service here that has taken multiple days to complete. For whatever reason, they are unable to keep to schedule. I scheduled an appointment for 9am. Was told there was one car in front of me, and that the recall repair would take about 3 hours. By 5pm, I had a call they the hadn't gotten to my car yet, but if I left it overnight, they would get to it first thing in the morning. I called to check on the status the following day at 1pm, and was told that they wanted to know if I'd like an oil change considering my mileage, which would be about another hour. I called back at 3pm to ask on the status, and the rep didn't know. I finally received a call at 4:30pm that my car was ready. My previous experiences were no different-- scheduled service appointment that ends up taking several days, one instance took over a week! I know that there is a shortage of mechanics, but the scheduling/ logistics at the service department are a nightmare that they cannot figure out. More

Great service! Sam was very helpful with recent service to my Forester. He provided consistent updates, professional and friendly communication of all issues and pri Sam was very helpful with recent service to my Forester. He provided consistent updates, professional and friendly communication of all issues and pricing. Thanks a million, see you next time. More

Went thru the express service and it was a breeze. They had all my information and was ready to service the vehicle. The service was professional. had all my information and was ready to service the vehicle. The service was professional. More

Great service, quick, efficient and friendly. Much different than any other dealership I have gone to previously. George was very helpful and very accessible to me. different than any other dealership I have gone to previously. George was very helpful and very accessible to me. More

Tyler was very cheerful and helpful during my service visit. He explained things very well. I really appreciate the free car wash at the time of service visit. He explained things very well. I really appreciate the free car wash at the time of service More

Great service. I was provided with shuttle service and the installation was quick and clean. All is working as it should. No surprises and prompts and courteous communication. the installation was quick and clean. All is working as it should. No surprises and prompts and courteous communication. More

Fast, reliable service was delivered by a courteous and efficient staff. My car was ready before the stated time. I would recommend Glanzman Subaru. Thsnk you efficient staff. My car was ready before the stated time. I would recommend Glanzman Subaru. Thsnk you More

I went thru the express service unscheduled for tire pressure gauge. They took my car right in, did more than I even requested. Service guys were professional & helpful. Thanks. pressure gauge. They took my car right in, did more than I even requested. Service guys were professional & helpful. Thanks. More

Problem with battery and trunk not opening. Told there was a computer upgrade that they didn’t due 2 weeks earlier. trunk not opening again. was a computer upgrade that they didn’t due 2 weeks earlier. trunk not opening again. More

My most recent trip to the service department. I stopped in for a problem of hardly any heat coming from the side outlets and none at all from the center ones in the dash. Also a trim piece from th I stopped in for a problem of hardly any heat coming from the side outlets and none at all from the center ones in the dash. Also a trim piece from the hood/cowling had come off. Ray wrote up the service when I dropped off the Forester in the morning and later in the afternoon called to let me know that everything was fixed. More