1,010 Reviews of Glanzmann Subaru - Service Center
Karen Sipps was my service advisor on July 20, 2023, and she was excellent!! She explained everything to me, and was so nice to work with, too!! she was excellent!! She explained everything to me, and was so nice to work with, too!! More
Had my car inspected and serviced in June. Chris was great to work with and attentive to my needs. I mentioned one of my wipers was making a noise and I got replacement wipers. Good thing beca Chris was great to work with and attentive to my needs. I mentioned one of my wipers was making a noise and I got replacement wipers. Good thing because it poured on my ride home and the new wipers did an awesome job. Bought my car at Glanzmann and have had both my Foresters serviced there forever. They always go out of their way to please. More
I have done business with Sam Simkins and Nick Giorgione and both have provided me with above excellent service. and both have provided me with above excellent service. More
Goes above and beyond any time I have had an issue that needed resolved! Explained each step that was needed to fix my transmission! needed resolved! Explained each step that was needed to fix my transmission! More
I stopped by the dealership on Wednesday night to pick up a loaner to leave my car for service on Thursday morning. Sam inn service explained the type of service that was going to be performed on the car. He a loaner to leave my car for service on Thursday morning. Sam inn service explained the type of service that was going to be performed on the car. He recommended that they could perform the work through express service. This was an excellent recommendation as I was able to get my car serviced very quickly while I waited in the room in the waiting room. This save me some time with another trip back to the dealership to return the loaner. I applaud Sam’s initiative in suggesting the service that I recently became aware of through a mailer. Thank you Sam and Glanzmann. More
I love the service team at Glanzmann Subaru. John, Karen, Kate are excellent. John always get me the newest Outback as a loaner in pretty colors. John, Karen, Kate are excellent. John always get me the newest Outback as a loaner in pretty colors. More
Kyle asked me to drop off my car on the week that he is out. I called twice to find out the update. It is a week now and no success. Just automated text messages about him being away and I should call with out. I called twice to find out the update. It is a week now and no success. Just automated text messages about him being away and I should call with any questions. My curiosity is, WHY would Kyle ask me to drop off my car when he’s out and could not get to working on my car?? He should have told me to drop off when he and the mechanic is available. Initially, I was promised that my car will take a day or two to complete, but no. It is a whole week now. I was satisfied many times before but not with this current work!!! I drove too far from my home for your continuous services, but with this situation, I will have to reconsider getting Subaru or going to that establishment. More
My Crosstrek has been at your dealership 3 times in the last 60 days for the same problem. Most recently it was there for 2 weeks and I paid $408. I got it back yesterday morning and didn’t drive it until last 60 days for the same problem. Most recently it was there for 2 weeks and I paid $408. I got it back yesterday morning and didn’t drive it until this evening. I drove it for 27 minutes and parked my car and the same problem happened - the fuse blew. I called and you set me up with another appointment for May 1. I will not be spending any time for any diagnostic work since the $408 I just paid yesterday didn’t fix the issue. I’ve never had an issue with my Crosstrek and I feel like I am getting the run around on what they think the issue is. I am super frustrated! More