Glanzmann Subaru - Service Center

Keep working until it is right. We brought our 2008 Outback in to have the airbags replaced under the federal recall. David Ullman was helpful as ever: courteous, thorough, knowledge We brought our 2008 Outback in to have the airbags replaced under the federal recall. David Ullman was helpful as ever: courteous, thorough, knowledgeable. He got me into the loaner car quickly and I was on my way. When I checked in around 4:00 PM, though, the car was not ready. It was around 6:00 when I finally picked it up. The next day, though, the Check Engine light came on, and the Cruise Control light started to blink. Took it back in Saturday morning and was greeted by Dan Geist, another outstanding service adviser. Dan got me checked in, had the car into the service bay quickly, and soon reported that the problem was an oil flow valve. Within 2 hours of getting in the door, I was back out again, with this extra benefit: the service, which had a value of $192.00 parts and labor, was FREE! Dan said it was "customer loyalty reward". I say it is just the latest instance of top-notch service we have enjoyed from Dan, David, Jesse and the entire crew since we began using Glanzmann in 1999. I recommend Glanzmann to everyone! More

very professional and service-oriented Excellent service, very nice and helpful people, they go out of their way to take care of their customers; thanks to Dan Geist for all of his good wor Excellent service, very nice and helpful people, they go out of their way to take care of their customers; thanks to Dan Geist for all of his good work for as long as we have been going to Glanzmann; it is because of the service dept that we keep buying cars from them (3 so far). And though we didn't see them for this visit, David Ullman and Jesse Brodman do a great job also! More

Total Trust There is no reason to go anywhere else. Glanzman is thorough and accommodating. They are patient, caring, and work to make sure you understand the There is no reason to go anywhere else. Glanzman is thorough and accommodating. They are patient, caring, and work to make sure you understand the work and their explanations. More

9 yrs of courteous and competent service I bought my 2007 Forester from Glanzmann in 2006. The purchase was a good experience and so has been the service. My most recent visit was no exceptio I bought my 2007 Forester from Glanzmann in 2006. The purchase was a good experience and so has been the service. My most recent visit was no exception. What stood out for me this time was how comfortable the waiting area is. I had never used it before because my wife and I had two cars, but we are now down to one. The arm chairs were all padded and comfortable. There was a large tray set out with a big variety of snacks to choose from. The coffee and tea was free and there was a vending machine for canned drinks. The bathroom was large and very clean. In every detail it's clear that all those who work at this dealership care about customer courtesy and quality service, from the time you enter the front door until the time you go out. It is a tribute to Subaru and to the Glanzmann organization that all the trips I have made here since I bought my car have been for routine scheduled maintenance or for state inspections. Thank you everybody! More

I felt important and my opinion matters Going to this dealership is a pleasure because I am served promptly and I do not feel like I'm treated like a number, also they have the history of my Going to this dealership is a pleasure because I am served promptly and I do not feel like I'm treated like a number, also they have the history of my visits to add to the value of the vehicle at the end of my lease term. I can actually have dialogue with the people working there. I did not feel pressured into purchasing added items if they were not necessary. While I was at this dealership I walked upstairs to inquire about flipping the vehicle into another lease or wait for a bit, I was told about the new vehicles coming in and I think I will be returning to visit and test drive them and possibly flip my vehicle. I have visited other dealerships and I am truly impressed with the way they do things at this location. Keep up the good work. More

Sales and service Good purchasing experience; attentive and courteous service during my first service appointment; met all promises during the sale and service. I woul Good purchasing experience; attentive and courteous service during my first service appointment; met all promises during the sale and service. I would recommend this dealership. More

Took my car in for service and was very happy with my dealer I had a funny sound coming from the car and made an appointment - for the next day. Took it in and they have extended hours, which makes things a lot I had a funny sound coming from the car and made an appointment - for the next day. Took it in and they have extended hours, which makes things a lot easier. They found the problem, and another I didn't know I had and had it fixed in a couple hours. I love the people at this dealership. More

Glanzmann is the best I have been dealing with Glanzmann since 2001 and buy all my new cars from them Their service department is well trained and very good at their jobs, I have been dealing with Glanzmann since 2001 and buy all my new cars from them Their service department is well trained and very good at their jobs, Dan Geist has gone out of his way for me every time I go there, and that makes me feel confident in this dealer. I would and have highly recommended Glanzman to my friends as the best place to buy a car. More

The best place dealership and service center I can't say more about Glanzmann other that the people are terrific, helpful, and the quality excellent. Everything you would want for a great servic I can't say more about Glanzmann other that the people are terrific, helpful, and the quality excellent. Everything you would want for a great service center. They are attentive and informative . Prices are good. Everyone is working together to make it an exceptional place. More

Friendly and Efficient Went in for an inspection and oil change. Jesse was courteous and efficient. Waited about an hour and a half to complete all of the work which is reas Went in for an inspection and oil change. Jesse was courteous and efficient. Waited about an hour and a half to complete all of the work which is reasonable. Used a few coupons that had been mailed to me which brought down the total price significantly. Overall a good experience. More