Glanzmann Subaru - Service Center

Kyle was my service advisor, he was very professional even though it took about four weeks of back and forth. He did not make me feel like I was just complaining, because twice all the lights on the dash even though it took about four weeks of back and forth. He did not make me feel like I was just complaining, because twice all the lights on the dash went off a block before I pulled up into the shop. My problem was the engine light, brake light, cruise control light, and traction control light kept coming on and staying on for days. Kyle kept me updated with things they where looking into, not taking down, put explaining things to me.for four weeks. At the end it was the Oil Control Vale that was replaced. And the overall cost was not to bad. I would take my car back to Kyle and the mechanic he works with. If you want someone to work with you to locate the problem…. Try the Kyle team I have a 2013 Subaru Outback 3.6 More

I presented to the Glanzmann service area at 7:20 am. Stephanie was already directing cars into the service area. She registered me and directed me to the waiting room. Not only did she update me on my s Stephanie was already directing cars into the service area. She registered me and directed me to the waiting room. Not only did she update me on my service, she delivered my car so that I could checkout and leave. Stephanie is remarkable.... She is competent, customer friendly and an excellent manager. Thank you, Stephanie More

Excellent experience all around! I went in for several questions and Christian Rodemich, vehicle concierge, was incredibly informative and patient. He assisted me with my questions as well as did a genera questions and Christian Rodemich, vehicle concierge, was incredibly informative and patient. He assisted me with my questions as well as did a general overview of things I had forgotten. This is an excellent service Glanzmann offers and Christian was great! More

Great Dealership Service Department Came in for an oil Great Dealership Service Department Came in for an oil change. Karen was very professional and most of all helpful to my service needs. Karen is wha Great Dealership Service Department Came in for an oil change. Karen was very professional and most of all helpful to my service needs. Karen is what customer service is all about. Thank you Karen for the person and employee that you are… Derick More

Brad …Very friendly when you arriveGoes over services to Brad …Very friendly when you arrive Goes over services to be done Before car is finished comes out to let how much longer it will take and do you wa Brad …Very friendly when you arrive Goes over services to be done Before car is finished comes out to let how much longer it will take and do you want your car washed More

Service department is excellent. They are prompt in assisting upon arrival, knowledgeable, friendly. Chris has assisted me the last few times I have been there and I can’t say enough about his service assisting upon arrival, knowledgeable, friendly. Chris has assisted me the last few times I have been there and I can’t say enough about his service and professionalism. Excellent employee. The service manager Dan Geist has assisted me many times throughout my dealings with Glansman and 100% plus services every time. Super excellent always. More

Chris was awesome during my Outback's service and inspection. When dropping off my car I accidentally left my key in the wrong spot, which resulted in a delay getting the service started. Despite thi inspection. When dropping off my car I accidentally left my key in the wrong spot, which resulted in a delay getting the service started. Despite this totally being my fault, Chris was pleasant and professional, plus went out of his way to get my car finished quickly as soon as he realized what had happened. I've worked in customer service and really appreciate the dedication it takes to roll with customer mistakes and still maintain a genuine positive attitude. Chris definitely has that! Thanks for all your help! More

Excellent service management, good service advisors, average to extraordinary service technicians, good to excellent folk in parts department. Bought my car from this dealership 10+ years ago. The stell average to extraordinary service technicians, good to excellent folk in parts department. Bought my car from this dealership 10+ years ago. The stellar aspect of the service department is the Service Manager: I know cars and I can catch a sloppy technician nearly each time. This Service Manager, Dan Geist, knows his stuff, is honest and he is not defensive. So i like going bavk to Glanzmann. More

George at the service desk was wonderful! I was hearing a peculiar metallic sound ... pulled into the driveway, he knew exactly what it was, “heat shield”. I was into a loaner in a few minutes and was on my peculiar metallic sound ... pulled into the driveway, he knew exactly what it was, “heat shield”. I was into a loaner in a few minutes and was on my way home . Picked up the car the next day all good! So appreciative for the quick turn around and the great service! I have always been grateful for buying my car at Glanzmann and this last encounter was again perfect ! More

The service at Glanzmann Subaru is excellent and my service rep Chris@Glanzmann is outstanding. First, Glanzmann Subaru allows me to make appointments online so I can select a time that fits my sche service rep Chris@Glanzmann is outstanding. First, Glanzmann Subaru allows me to make appointments online so I can select a time that fits my schedule and reserve a loaner car. Having the loaner car not only keeps me mobile, but also allows the service department some schedule flexibility in working on the car if they discover anything unforeseen. Chris@Glanzmann is courteous, thorough, pro-active, and collaborative regarding the service. He reviewed the past, current, and upcoming maintenance and helped me revise the initial work request to maximize the work performed while my car was “out of service”. This allowed me to pull in some future planned maintenance and defer other work to keep the car in excellent condition while respecting my schedule and pocketbook. More