1,010 Reviews of Glanzmann Subaru - Service Center
Subaru Baja Service My 2003 Baja needed a replacement anti-sway bar, as well as 90,000 mile interval maintenance. Dan Geist, whom we have known and trusted for more than My 2003 Baja needed a replacement anti-sway bar, as well as 90,000 mile interval maintenance. Dan Geist, whom we have known and trusted for more than 15 years, handled everything in the most satisfactory manner possible, which is exactly what we have experienced with Glanzmann since 1999. Dan arranged for a loaner, and took me out to the parking lot for a walk-around inspection of the loaner before I took possession of it . When the technician discovered leaking valve cover gaskets on the Baja that needed to be replaced, Dan informed me immediately that the work needed to be done, but that there would be no charge for it because of head gasket repair we had paid for in February 2014. My Baja was ready to pick up at 6:00 PM the same day I dropped it off for service, with all the 90,000 mile maintenance completed, as well as the new anti-say bar and bushings installed. Dan even made sure that, since the February 2014 head gasket repair had included flushing and replacing engine coolant, the coolant was not replaced on this visit, which was a considerable savings. Finally, I was able to receive a $110.00 discount by using a service coupon. I can't say enough good things about Glanzmann service. Whether we are helped by Dan, David, Jesse or Allie, we are always completely satisfied. More
New tires, balancing, alignment Dan Geist set us up with the appointment and helped with decision about which tires to buy. We dealt with Jesse when we came in - he set up our loane Dan Geist set us up with the appointment and helped with decision about which tires to buy. We dealt with Jesse when we came in - he set up our loaner and got us through expeditiously. Great service, as always! More
Excellent service department Another excellent experience with Dan Geist and Bob Glanzmann in your service department. And just listening to the way your service advisors interac Another excellent experience with Dan Geist and Bob Glanzmann in your service department. And just listening to the way your service advisors interact with other customers is a lesson in good management. Well run service department and really nice dealership in all other respects. More
Always outstanding service I'm on my second used Glanzmann Subaru, and as I told Allie Connor today, I wouldn't have come back if they hadn't always provided 5-star service. I a I'm on my second used Glanzmann Subaru, and as I told Allie Connor today, I wouldn't have come back if they hadn't always provided 5-star service. I always feel I am being dealt with honestly, and never feel like I'm being gouged. More
Quick and courteous service Arrived ahead of scheduled appointment but but was taken care of right away and did not spend that much time waiting before they finished my oik chang Arrived ahead of scheduled appointment but but was taken care of right away and did not spend that much time waiting before they finished my oik change. More
Very Accommodating and excellent work at a fair price Dan worked around my timeline and gave my auto excellent service. I was grateful to have my repair re-scheduled. Also, the pricing was reasonable. Dan worked around my timeline and gave my auto excellent service. I was grateful to have my repair re-scheduled. Also, the pricing was reasonable. More
Satisfied and pleased The service team kept me informed of all necessary work my vehicle required. They struck me as knowledgeable and professional and were able to have m The service team kept me informed of all necessary work my vehicle required. They struck me as knowledgeable and professional and were able to have my car back after only a couple days. More
Pleasant Experience Everyone is always soo accommodating and friendly. The customer service at Glanzmann is outstanding!! I have the option to go to another service fac Everyone is always soo accommodating and friendly. The customer service at Glanzmann is outstanding!! I have the option to go to another service facility, but I choose to stay at Glanzmann because I always have a good experience. More
first service call this was my first service call at this dealership, I was able to make it online, and confirm it. the apt was on time, the wait was minimal, service wa this was my first service call at this dealership, I was able to make it online, and confirm it. the apt was on time, the wait was minimal, service was great and courteous. More
Helpful and friendly We were in the area from out of town when our Outback broke down. Jesse and the rest of his staff were able to find the problem after a few hours wai We were in the area from out of town when our Outback broke down. Jesse and the rest of his staff were able to find the problem after a few hours wait. The part wasn't in stock, but they had it delivered the next day and it was installed within a few hours of it's arrival. We were given a loaner car, which was necessary given the circumstances. More