Glenn Chrysler Dodge Jeep Ram
Crestwood, KY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Process from start to finish only took 2 1/2 hours. Couldn’t have been more pleased. Highly recommend this dealership Couldn’t have been more pleased. Highly recommend this dealership More
From start to finish, the process has gone well. Glenn's team always comes through. Definitely recommend to others. Glenn's team always comes through. Definitely recommend to others. More
My experience with the sales staff was positive, but my interaction with the sales manager was disappointing. After I decided to leave due to the pricing, the sales manager became confrontational rather th interaction with the sales manager was disappointing. After I decided to leave due to the pricing, the sales manager became confrontational rather than professional. Instead of respectfully discussing the numbers, he challenged me about why I came to the dealership in the first place and repeatedly argued that I must have liked the price or I wouldn’t have made the trip. I've never seen a sales MGR try to include 2 warranties on a deal & the one should've been listed online. As a customer, I expect a sales manager to remain professional and respectful, even when a deal doesn’t come together. There is a difference between negotiating and making a customer feel pressured or uncomfortable. Unfortunately, that interaction left a negative impression and nearly cost them the sale altogether. I ultimately purchased the vehicle only because my wife liked it, but the sales manager’s approach was not what I would expect from someone representing a dealership. I was also misinformed on the CPO warranty as I was told it covered the entire vehicle up to 100,000 miles, but then was asked to purchase an extended warranty because the other I was forced to pay for didn’t cover everything. I’ve probably purchased over a 100 vehicles for personal & business & this was most definitely the least favorite. If my wife wouldn’t have been there, I ?? would’ve never agreed to a deal just because of the MGR’s unprofessional attitude. I’m hopeful the all weather floor mats I was told that were ordered last week arrive @ my residence by en More
Good detail on vehicle and easy staff to work with. Not pushy. Understands what looking for in a vehicle Not pushy. Understands what looking for in a vehicle More
Car that was sold to me is junk. Their customer service is horrible. They never return calls or requests that you make Their customer service is horrible. They never return calls or requests that you make More
I had a problem with a vechle and I went and talked to Tom and he took action right way and I was very please at how quick he got my problem settle Tom and he took action right way and I was very please at how quick he got my problem settle More
Overall an OK dealership. Disappointed they wouldn’t compensate to replace a tire that was gashed. The only way they would negotiate is by agreeing to use their financing. No Disappointed they wouldn’t compensate to replace a tire that was gashed. The only way they would negotiate is by agreeing to use their financing. Not a smart move on their part. Unlikely I would purchase my next car from them. More
He said as very friendly and accommodating. He took great care of me and was very helpful. He took great care of me and was very helpful. More
Did a bang up job and processed as fast as possible for being many states away from me. being many states away from me. More



