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Glenn Polk Chrysler Dodge Jeep Ram Fiat

Gainesville, TX

Overview
Employees
Reviews
Vehicles
4.9
171 Reviews
For over 30 years, Glenn Polk Chrysler, Dodge, Jeep, Ram, and Fiat in Gainesville, TX, has exemplified family-owned excellence by delivering outstanding sales, service, and support. As part of the Glenn Polk Auto Group, we prioritize customer satisfaction and community trust. Discover new CDJR models and certified pre-owned vehicles in our Gainesville showroom. Our Service Center handles all maintenance, and our Finance Center offers flexible payment plans. Through Glenn Polk Auto Group, you can also shop Chevrolet, Buick, GMC, and Ford nearby. Call Glenn Polk Chrysler, Dodge, Jeep, Ram, and Fiat in Gainesville, TX, today with any questions or for directions, and let us help you find the perfect vehicle.
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4330 I-35

Gainesville, TX

76240

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Showing 171 reviews

April 17, 2026

Everyone at Glen Polk was a pleasure to work with from the salesman to the sales manager and the nice lady the financial department. Highly recommended Polk AutoPlex More

by Carneycattle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Tanguma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cobey Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2026 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you. That is great to hear, I am glad our team took care of you from start to finish and made the whole experience enjoyable. We have been family-owned and operated for over 30 years, and we are truly blessed with amazing employees and customers like you. That is what makes all of this work. We appreciate the recommendation and hope you enjoy the new vehicle.

April 17, 2026

It was a pleasure doing business with this group of professional, friendly people! It was a seamless process from start to finish. I had a hiccup on my end financially, and they stayed calm and support More

by ssmcgehee6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hartman, Micah
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Apr 17, 2026 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you so much. That is what it is all about, making it feel smooth, supportive, and easy from start to finish, even when there are a few bumps along the way. I am glad our team stayed steady and took great care of you through it all. And coming back for your second vehicle with us means a lot, we never take that kind of trust lightly. We appreciate the recommendation and hope you are loving the new ride.

April 16, 2026

Eric is always willing to help and communicates well. I will continue having him service my vehicles. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2026 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, Ryan. That kind of loyalty means a lot to us. Eric Nugent does a great job staying on top of communication and making sure you are taken care of the right way every time. We are blessed to have him on our team. We truly appreciate you continuing to trust us with your vehicles and look forward to seeing you next visit.

April 15, 2026

The service department at Glen Polk is always top notch! They made sure I was well informed, the staff is always in a great mood and the work was outstanding! More

by Ryan Masters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Lunde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2026 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Let's goooooooooooooooooooo!!!!! Thank you, Ryan. That is what I am talking about. Top notch, great communication, and a team that brings the right attitude every single day. I am glad our service department continues to take great care of you and keeps you well-informed along the way. That kind of experience matters, and we are blessed to have a team that shows up like that. We appreciate you trusting us and look forward to the next visit.

April 15, 2026

Everyone was helpful and prompt. Service was able to get me in and out very quickly More

by jed996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2026 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you. That is what we like to hear, helpful, prompt, and respectful of your time. I am glad our service team got you in and out quickly and made it easy. We appreciate you choosing us and look forward to helping you again.

April 15, 2026

Really pleased with everyone working there! Nice customer service! Quick paperwork signing and nice options to chose from! More

by luch2os
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Nack
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Apr 15, 2026 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you. That is what we love to hear. I am glad our team made the process smooth with great options and quick paperwork so you could enjoy the experience. Michael Nack does a great job taking care of people and I am glad he was part of that for you. That is how it should feel from start to finish. Enjoy the new vehicle and we appreciate you choosing us.

April 14, 2026

Did a pretty good job just took to long not sure tires were rotated properly the service was expensive More

by vbaize
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khris Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2026 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for the feedback, Van. I appreciate you sharing this with us, and I want to apologize for any frustration around the time and cost of your visit. We did complete everything that was requested, including a multipoint inspection, oil change, rotate and balance, cabin air filter, engine air filter, and a recall, which can take some time to ensure it is all done correctly and safely. That said, we should have done a better job setting clear expectations around both timing and pricing upfront so there were no questions along the way. We are always happy to walk back through anything with you, including the tire rotation, to make sure you feel confident in the work performed. We appreciate you trusting us with your vehicle and hope you will continue to come see us, we will make sure communication is even better next time.

April 14, 2026

I have always liked Glen Polk. In this experience was no difference. Eric was wonderful to work with. He had to deal with an insurance company that probably wasn’t the easiest to d More

by Davidracehorse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2026 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, David. That kind of loyalty means a lot to us and we never take it lightly. I am glad this experience lived up to what you have come to expect, and Eric really stepped up navigating the insurance side and getting it done for you. That is not always easy, but he stayed on it and took care of you the right way. We appreciate you continuing to trust us with your vehicle and we are here whenever you need us.

April 14, 2026

Great professionalism. Attention to detail. Will do business with them again. Glad I caught the sale on my tires. More

by relbac3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Lunde
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nugent
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2026 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you. That is what we strive for every time, professionalism and attention to the details that matter. I am glad we could get you a great deal on tires and take good care of you along the way. We appreciate you choosing us and look forward to helping you again down the road.

April 11, 2026

The salesperson Frank respected my time, never pressured me, and really listened to my needs before showing cars that matched what I was looking for. More

by DT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2026 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, DT. That is exactly what we want every customer to feel, respected, listened to, and never pressured. Frank V does a great job slowing things down and making sure the vehicle actually fits your needs instead of just making a sale. That is what the Polk Promise is all about. We appreciate you giving us the opportunity to earn your business and hope you are loving the new ride.

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